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We are hiring! Join our May-Grant Team!!
May-Grant has the following position available: Full Time or Part Time PHONE SCHEDULER
The position will primarily be that of a phone scheduler with the expectation to cross-train and cover as a desk specialist based on practice needs.
Work Schedule: Full-time; Part Time
The schedule will be determined based on practice needs but will consist of primarily dayshift hours , with the expectation of evenings and/or Saturday mornings when covering as a desk specialist.
Responsibilities include but not limited to:
· Answering phone calls and schedule appointments
· Handle customer service inquiries
· Updating patient account information as needed
· Complete new patient registration prior to appointments
· Check voicemail system and handle callbacks
· Review the waitlist and contact patients to schedule
· Review and follow up on no shows
· May assist with patient portal and referrals
· May conduct patient pre-certification to ensure coverage for appointments and medical care
· Will cross-train for front desk responsibilities
Qualifications/skills include but not limited to:
· High school or GED required
· Minimum of one (1) year in a medical practice or hospital setting
· Excellent written communication & telephone skills
· Proficient multi-tasking and organizational skills in a fast-paced office environment
· Proficient PC skills
· OB/GYN experience preferred, not required
· Bilingual preferred, not required
Job Types: Full-time, Part-time
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Application Question(s):
Experience:
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Work Location: In person
Part Time | Full Time
$44k-55k (estimate)
04/14/2024
08/10/2024