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Maximus is currently looking for Bilingual Customer Service Representatives I to join our growing team. This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.
This position is onsite and works at the Peekskill, NY LDSS/HRA office.
What you will receive:
Essential Duties and Responsibilities:
Minimum Requirements
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Full Time
$44k-55k (estimate)
04/07/2024
05/14/2024
The job skills required for Bilingual Customer Service Representative I (Peekskill, New York) include Customer Service, Data Entry, Customer Relationship, Transportation, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative I (Peekskill, New York). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative I (Peekskill, New York). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative I (Peekskill, New York) positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative I (Peekskill, New York), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative I (Peekskill, New York). You can explore the career advancement for a Bilingual Customer Service Representative I (Peekskill, New York) below and select your interested title to get hiring information.
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Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
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Enrolling new customers, offering new products and services to existing customers.
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A representative needs to build rapport with customers to secure sales or create a substantial client base.
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Monitoring call and mail histories to ensure that all customers have been assisted.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
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They help customers with their queries and complaints.
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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.