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Main Duties & Responsibilities:
Create invoices and billing materials for orders packed during all shifts and send out to customers.
Correct orders that 2nd shift was unable to pack due to errors with addresses (mainly nu orders and web orders)
Invoice Credit Card orders and charge Credit Card on file
Contact Customer Service Department regarding declined Credit Cards
Ensure that all Credit Card orders are charged and ready to ship
Process CC refunds for credit memos
Qualification Requirements:
High School Diploma or equivalent
Strong communication, including writing, speaking and active listening
Great customer service skills, including interpersonal conversation, patience and empathy
Good problem-solving and critical thinking skills
In-depth knowledge of industry best practices
Basic math
Organization, time management and prioritization abilities
Effective computer skills and ability to use Google suite/Microsoft Office.
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Temporary
Retail
$46k-59k (estimate)
04/12/2024
06/11/2024
matouk.com
NAPLES, FL
50 - 100
1929
Private
$10M - $50M
Retail
Matouk manufactures and distributes bed linens, shams, sheets, duvet covers, pillowcases, bed skirts quilts and coverlets.