1 Guest service agent Job in Mc Gaheysville, VA
Massanutten Resort is Hiring a Guest service agent Near Mc Gaheysville, VA
Job Details
Description
Massanutten Resort
Job Summary
They are responsible for managing daily cabana check-ins, ensuring cabana assignments are correct, and responding to all cabana rental guest requests.
Must constantly strive to exceed guest expectations and proactively seek opportunities to enhance guest satisfaction through positive interactions.
Prior experience in working with the public is preferred and must have excellent communication skills.
Required
Must be at least 16
Excellent customer service skills
Ability to communicate effectively with guests of all ages
Ability to multi-task
Preferred
Customer service experience
Typical Schedule
Days :
Varies, including weekends, holidays required as needed
Hours :
Varies, including evenings
Core Responsibilities
- Assist with daily set-up and clean-up for each cabana
- Escort guests to their assigned cabana and provide high level customer service throughout their time at the Park
- Maintain an organized, clean, and presentable environment by maintaining constant awareness of sanitation, safety and accident prevention
- Monitor cabana inventory and restock supplies as needed
- Other duties as assigned by management
For more information, contact Ana at .
Last updated : 2024-04-19
Job Summary
Full Time
$25k-33k (estimate)
04/21/2024
07/17/2024
massresort.com
Mcgaheysville, VA
100 - 200
Related Companies
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
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Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
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When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
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Step 3: View the best colleges and universities for Guest Service Agent.
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