Front Desk Coordinator
Criminal Bureau
Attorney General Andrea Joy Campbell seeks an experienced and highly motivated individual to serve as the Front Desk Coordinator for the Criminal Bureau of the Attorney General's Office.
The Criminal Bureau works to protect the public by investigating and prosecuting a wide range of criminal cases. These include public corruption; financial fraud and other violations of the public trust; organized crime; gaming violations; narcotics and firearms offenses; appellate issues; insurance and unemployment fraud; human trafficking, and more. The Criminal Bureau's investigations are supported by a team of State Police detectives.
Primary Duties: The Front Desk Coordinator works directly with the Managing Administrative Assistant, Administrative Assistants, and other Bureau staff in organizational and clerical duties relating to the functioning of the Criminal Bureau. The Front Desk Coordinator may also act as the Bureau contact for other bureaus and divisions across the Office, as well as outside agencies. The Front Desk Coordinator handles the processing and updating of complaints, immunity requests, Governor's warrants, daily mail, organizes and maintains files, schedules meetings, archives case materials, coordinates travel, and assists with special projects. Additionally, the Front Desk Coordinator has regular contact with members of the public. This is a fast-paced work environment that requires the ability to work on a range of complex matters, often under time pressure.
Position Type: Full-Time/Exempt
Salary: $56,000
When applying for this position, you will be asked to provide a cover letter and resume.
The application deadline for this posting is December 29, 2023.
Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041.
Inquiries regarding position & status may be made to:
Catherine McGuane, Managing Administrative Assistant
Criminal Bureau
(617) 963-2306
The Attorney General's Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General's Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.
Job Qualifications:
A bachelor's or associate degree, or an equivalent combination of related education and/or prior administrative experience, is required. Applicants must possess strong writing and verbal communication skills; strong organizational and analytical skills; the ability to handle multiple tasks at once and balance both long- and short-term projects; strong interpersonal skills; and software skills, including advanced proficiency with MS Office. The successful candidate will be able to demonstrate a connection to the people and communities we serve, including historically marginalized communities, and an interest in supporting a respectful and inclusive work environment. Applicants must also have a strong work ethic, sound judgment, and a desire to work in the public interest. Confidentiality and a high level of professionalism is necessary. Our current hybrid model includes some remote workdays for most positions.