Title: Stacks Management Assistant
Location: W. E. B. Du Bois Library, UMass Amherst
Amherst, MA
Start date: March 5, 2024
End date: May 17, 2024
Schedule:
Mon-Fri, 9am – 5pm. Flexibility to work some limited early evening hours (Fri. To 7pm) and/or a change to a Tue-Sat (daytime, 9:30-5:30) schedule may be required depending on operational needs.
Pay Rate: $17.50 per hour
CORI: Not required
Description:
This full-time position (37.5 hours per week) will be responsible for performing and coordinating Stacks Management retrieval, reshelving and return processing of Library materials, supervising student employees in collaboration with co-workers in the W. E. B. Du Bois Library at UMass-Amherst and providing back-up and on-call patron service as needed.
Supervision received:

• This position reports to the Manager of Circulation Services.

Supervision exercised:

• Provide student staff supervision in Stacks Management and Access Services in the W.E.B. Du Bois Library as needed in collaboration with other Library staff.

Responsibilities:

• Perform, coordinate, and supervise the retrieval and routing of patron requested materials from the Du Bois Library’s stacks collections.
• Process, sort, re-shelve and distribute returned and newly acquired materials to appropriate locations while supervising student employees in collaboration with co-workers.
• Clear indoor and outdoor patron book drops, drive Library van on campus to transport library returned items from remote book drop.
• Provide backup and on-call assistance to Library patrons at the Du Bois Library’s Learning Commons Service Point as needed.
• Provide end-of-shift updates to the department manager and staff colleagues on a daily basis.
• Assist the Library staff and patrons in the event of an emergency evacuation.

Qualifications:

• Ability to supervise student staff.
• Working knowledge of methods, materials, and technologies used in libraries. Familiarity with Library of Congress call # classification. Knowledge of Library Service Platform systems preferred.
• Ability to lift, shelve and move books, bend down to carry up to 30lbs of books
• Customer service experience is strongly preferred.
• Ability to establish and maintain harmonious working relationships with others.
• Ability to communicate effectively orally and in writing.
• Excellent organizational and interpersonal skills.

Minimum Entrance Requirements:

• Supervisory experience involving training, oversight, and assignment of work in a fast-paced, technology-intensive service setting.
• Prior experience in a position requiring excellent interpersonal and customer service skills.
• Experience using word processing, spreadsheet, email, chat, and web-based software applications.
• Requires valid Mass driver's license.

BiblioTemps® is an employment service of the Massachusetts Library System that provides experienced library workers for temporary placements in public, academic, and special libraries throughout Massachusetts.
Submit resume via our job board - https://www.bibliotemps.com/jobs
Contact with questions – bibliotemps@masslibsystem.org
Massachusetts Library System (MLS) is an equal opportunity employer.
MLS is an equal opportunity employer that does not discriminate against any employee or applicant for employment because of race, color, age, marital status, sex, physical or mental challenge, creed, religion, political affiliation, national or ethnic origin, or sexual orientation. Members of underrepresented groups, and those committed to working in a diverse cultural environment are encouraged to apply.