Assists the ECG Lab Supervisor to plan, organize and direct the activities of the technicians and clerical support staff in the ECG Laboratory. Assists the ECG Lab Supervisor in maintaining personnel records, and generally supervising Laboratory personnel. Participates in interviews, investigates new methods and equipment for possible use in the laboratory, responsible for maintenance and servicing of equipment used in laboratory and maintains inventory for laboratory. Assumes responsibility for operation of laboratory in the absence of Supervisor Technician. Functions as an ECG technician for more than 95% of the time.

LIST OF JOB DUTIES:

• Responsible for orienting new personnel in the functions of the main ECG laboratory and for training personnel to perform Electrocardiograms, both for ECG personnel and Unit based multitalented workers.
• Performs duties of processing ECGs when not functioning in a supervisory capacity (see Lab Tech Job Duties).
• Assumes operational responsibility for laboratory in absence of the ECG Lab Supervisor.
• Provides Statistical information to Cardiac Administration on a monthly basis.
• Responsible for maintenance and servicing of equipment used in laboratory.
• Maintains inventory for laboratory; places reorders for paper, electrodes, dictating equipment supplies, Marquette storage cards, and other miscellaneous lab supplies as needed.
• Represents department at Laboratory Utilization Committee meetings (with the ECG Lab Supervisor.)

  SKILLS/ABILITIES/COMPETENCIES :

  *Proficient verbal, written, and telephone interpersonal communication abilities.

  *Capacity to collaborate effectively, resolve disputes amicably, offer constructive criticism and support.

  *Ability to engage and be an integral member of a team.

  *Logical reasoning and the aptitude to problem solve.

  *Self-motivator.

  *Superior service attitude.

  *Compassionate and kind.

  *Exuberant and positive attitude.

  *Self-motivator.

  *Exhibits initiative and intellectual independence, as well as a drive to learn new skills and more effective task completion techniques.

  *Outstanding organizational and time management abilities; capacity to efficiently manage time and priorities while seeking guidance as needed.

  *Flexibility, adaptability, and proven multi-tasking skills.

  *Must possess strong EKG skills.

  *Working knowledge of Microsoft Office, i.e., MS Word, Excel, Outlook, etc.

  *Comfortable in a practice environment/culture that promotes ongoing change toward process improvement

• LICENSES, CERTIFICATIONS:

  *Must be a Certified Medical Assistant, Registered Medical Assistant preferred.

  *Current Basic CPR certification required.

  *BLS Certified

  EDUCATION:

  *Minimum of a high school diploma, GED, or equivalent

  *Graduate of an accredited Medical Assistant program

  EXPERIENCE:

  Minimum of 5 years Medical Assistant experience required

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.