Genetic Counselor Assistant I, Center for Genomic Medicine

• Assist with pre-visit preparation, including collection of relevant medical records and lab reports, medical records review, and coordination of patient intake forms

• Assist with genetic testing, including: packaging and shipping clinical testing specimens, completing genetic testing requisition forms, and working with laboratories and health insurance providers for the purpose of obtaining insurance coverage for genetic testing

• Follow HIPAA guidelines for the management of patient privacy and confidentiality

• Act as a liaison between genetic testing laboratories, health insurance providers, and genetic counselors and physicians

• Communicate with patients, as necessary, related to appointment

• Maintain patient databases for patients who undergo genetic testing

• Maintain stock of testing kits, patient handouts, and other supplies

• Assist with the creation of patient education materials and patient-centered educational events.

• Assist with Genomic Medicine Unit’s implementation initiatives, as needed

• Exceptional computer skills (including MS Word, Excel, and PowerPoint)

• Excellent attention to detail

• Strong organizational and time management skills

• Must be able to communicate effectively (both oral and written) with clinicians and patients

• Must be able to work both independently and collaboratively as part of a team

• Must be comfortable transporting sealed biological specimens

• BA/BS required, preferably in biology, genetics, or a related field

• Experience working with patients and/or administrative experience in a medical office is a plus

• Research Center

• None

• None

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.