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Community Resource Specialist (Per Diem)
$80k-97k (estimate)
Per Diem | Hospital 3 Months Ago
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Mass General Brigham is Hiring a Community Resource Specialist (Per Diem) Near Boston, MA

Community Resource Specialist (Per Diem)

- (3274107)


About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care, and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary/Overview Statement

MGB Behavioral & Mental Health is an enterprise clinical service that supports and collaborates with all behavioral health departments and services across Mass General Brigham. Reporting to the Behavioral & Mental Health Inpatient Program Manager, the Resource Specialist supports system initiatives by remotely supporting behavioral health services across Mass General Brigham’s emergency departments, medical floors, and behavioral health inpatient units. The Resource Specialist will work closely with the Program Manager and the Behavioral & Mental Health access team to facilitate initiatives across the system that improve patient throughput and access. Per diem employees will be contacted to provide coverage based upon staffing needs of the team. There is a requirement of rotating holiday coverage (likely 3-4 holidays per calendar year) as well as a willingness to cover at least 1 weekend shift per month.

Principal Duties and Responsibilities

  • Facilitate referrals for various levels of behavioral health care for patients awaiting treatment across several MGB emergency departments
  • Communicate and document bed search results and barriers to placement
  • Obtain insurance authorization for patients upon confirmation of disposition
  • Provide daily updates to insurance companies regarding boarding patients as needed
  • Implement DMH Escalation protocol for long-stay ED boarders, including contact with insurance and collaboration with DMH, inpatient units, and ED clinicians around placement difficulties
  • Coordinate outpatient referrals for patients discharging from the ED and/or inpatient psychiatry unit as requested
  • Monitor system-wide capacity and help facilitate admissions reviews by inpatient units as requested
  • Coordinate with ED clinicians regarding support needs and progress
  • Document and track tasks in medical record
  • Assist with data collection and tracking
  • Respond to phone calls to central behavioral health call line along with other resource specialists
  • Provide cross-coverage for other behavioral health resource specialists as requested
  • Attend department meetings as needed
  • Assist with other department tasks as assigned

Qualifications

  • Bachelor’s degree required, master’s degree preferred; concentration in Social Work, Psychology or Health Care preferred
  • Experience with the mental health care field
  • Excellent written and verbal communication skills

Skills/Abilities/Competencies Required

  • Excellent judgement and organization skills
  • Ability to be flexible and resourceful
  • Assessment and problem-solving skills
  • Familiarity with mental health treatments and services, systems of care and community resources
  • Intermediate proficiency in Excel, Word, PowerPoint, and Teams
  • Ability to work independently
EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under the law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Primary Location MA-Boston-MGB Remote See Posting for Details
Work Locations MGB Remote See Posting for Details 399 Revolution Drive Somerville 02145
Job Social Services/Mental Health - Other
Organization Mass General Brigham
Standard Hours 1
Shift Rotating
Employee Status Limited Term / Per Diem
Recruiting Department MGB Behavioral Health (MGB SBMH)
Job Posting Feb 15, 2024

Job Summary

JOB TYPE

Per Diem

INDUSTRY

Hospital

SALARY

$80k-97k (estimate)

POST DATE

02/17/2024

EXPIRATION DATE

05/13/2024

WEBSITE

massgeneralbrigham.org

HEADQUARTERS

MEDWAY, MA

SIZE

>50,000

FOUNDED

1994

REVENUE

$10B - $50B

INDUSTRY

Hospital

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About Mass General Brigham

Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nations ...leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School. More
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