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Marvin Engineering
Inglewood, CA | Full Time
$69k-94k (estimate)
3 Weeks Ago
SPECIALIST, CUSTOMER SUPPORT II
Marvin Engineering Inglewood, CA
$69k-94k (estimate)
Full Time 3 Weeks Ago
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Marvin Engineering is Hiring a SPECIALIST, CUSTOMER SUPPORT II Near Inglewood, CA

Date: May 20, 2024
Location:
Inglewood, CA, US, 90302
Company: Marvin Engineering Co.
Req ID: 852
FLSA Status: Exempt
Pay Range: $ 66,560 - $ 72,225
Defense contractor involved with product development and manufacturing of various systems for military aerospace and vehicles in the Los Angeles International Airport area. With a 50 year foundation, The Marvin Group supports all branches of the Department of Defense and allies around the globe on an array of programs and platforms. We support many military prime contractors including Lockheed Martin, Northrop Grumman and Raytheon.
POSITION SUMMARY:Provide administrative support to the Sales Development Department and the Business Organization. This includes but is not limited to managing customer service inquires and requests for proposals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Process request for quotes by preparing and developing pricing in response to a request for proposal requirements. Process customer purchase orders into the internal contract database on a daily basis
  • Schedule and organize activities such as proposal meetings, customer visits and conferences
  • Act as a Project Manager for special projects at the request of a VP, which may include planning and coordinating multiple presentations, disseminating information, coordinating direct messaging to support customer engagements
  • Deal with a diverse group of external callers and visitors as well as internal contacts at all levels of the organization
  • Act as a liaison with other departments and outside agencies, including Sr. Level Management and staff
  • Receive and distribute all customer inquiries to the proper internal functions
  • Prepare data packages to support a pricing proposal request and audit
  • Monitors and maintains external customer portals and order systems
  • Provides other administrative and project specific support to the Leadership teams
SKILLS AND REQUIREMENTS:
  • BSBA/BBA in Business Administration or related field preferred.
  • 2 - 3 years of business and/or office administration experience.
  • Full knowledge of office management systems and procedures (MS Office and 365 a plus).
  • SAP proficiency preferred.
  • Ability to work efficiently in a fast-paced and high-volume environment.
  • Detail oriented time management and organizational skills with the ability to multitask and prioritize daily workload.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with the ability to build/maintain relationships with internal and external customers.
  • Must be able to speak/read/write English.
  • Must be able to lift up to 35 lbs.
WORK ENVIRONMENT:
  • Medium-to-large office environment
  • Fast paced office environment
  • The noise level in the work environment is usually moderate
  • Exposed to a combination of normal office type environments
SALARY RANGE:Base Salary Range (Inglewood only): $66,560 to $ 72,225
TRAVEL REQUIREMENTS:There are limited travel requirements for this position (5%)
NOTES: This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
This position must meet export control compliance requirements. All applicants must be “U.S. persons” within the meaning of ITAR, as defined: a U.S. Citizen, a lawful permanent resident, political asylee, or refugee.
Interested parties please apply online and submit resume to https://jobs.marvingroup.com/
Visit us at https://http://marvingroup.com/
The Marvin Group is an EEO/AA/Disability/Vets Employer.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact People & Culture at 310.674.5030.
Nearest Major Market: Los Angeles

Job Summary

JOB TYPE

Full Time

SALARY

$69k-94k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

07/16/2024

WEBSITE

marvingroup.com

HEADQUARTERS

Inglewood, CA

SIZE

500 - 1,000

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