Food Department Leader oversees budgets in discussing with Store Manager, Assistant Store Manager, etc. To achieve the budget, they will actively lead the team regarding internal policies, departmental revenues, expenses, customer satisfaction, inventory, and employee morale.

*This is a summary of some key duties and physical requirements and is not intended to be a complete job description.

Customer Service:

Establish the expectation of providing the highest level of personal conduct and customer service

Personnel Management:

Supervise all employees training status, including Assistant Department Leader and Associates

• Train, coach, and develop department members on new policies, procedures, and product knowledge
• Prepares Performance Evaluations and counseling notices as required for direct reports
• Creates and reviews department associates’ timesheets for accuracy of hours, overtime, PSL, Holiday, PTO requests
• Conducts weekly meetings with staff to communicate relevant information from meetings, sales flyers and upcoming promotions

Product Management:

• Ensures that products are handled, stocked, rotated, and merchandised
• Reviews appropriate pricing of products and effective POPs and other promotional materials
• Ability to use and teach all equipment and devices in the department
• Practice and teach weighing, pricing, labeling, organizing, and rotating products according to company standards
• Report out-of-stocks and price discrepancies to Store Manager and Assistant Store Manager for resolution of the problem

• Monitor and maintain inventory levels to avoid over/under stocking problems

• Track product information and prepare inventory reports for submission to Store Manager and Assistant Store Manager
• Prepare for the physical inventory, and report to Store Manager and Assistant Store Manager for finalization
• Maintain good communication with store management, employees, and suppliers/vendors
• Attend department and all store meetings as assigned or as needed

Equipment and Facility:

• Ensure that all furniture, fixtures, and store operating facilities are company’s assets and that they are used and stored in optimal conditions
• Ensure that store work areas, food preparation areas, storage areas, etc. are organized, kept clean, and operated in accordance with company policies

Cost Management:

• Ensure that all expenses are being used to improve customer and employee satisfaction, and check their use regularly

Operation and Maintenance:

• In cooperation with the Store Manager, manage store operations, including opening/closing store
• Works various shifts, days or nights as assigned by Store Manager/Assistant Store Manager in accordance with the Company’s business needs
• Other tasks as assigned by Store Manager / Assistant Store Manager / Division Manager

QUALIFICATIONS
The required qualifications are as follows:

• You must be 18 or older to sell alcohol, use sharp knives, use ladders, scaffolds or their substitutes above 6 feet in height, and to operate or assist in operating power-driven machinery or equipment
• Must be able to use job related equipment such as knives, wrappers, scales, compactors, garbage disposals, hand trucks and pallet jack.
• Must be able to operate pallet jack, scissor lift, baler, compactor and scrub machine
• Able to deliver friendly, courteous, prompt customer service
• Possess or willing to obtain a forklift operating license
• Possess or willing to obtain a food handling certificate “Certified Food Safety Manager “or willing to attend company paid training and that the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position which it is required
• Able to read, write, and do simple math problems
• Ability to interact with all levels of management

EDUCATION

• Associate degree from a two-year College is preferred, but not required
• A minimum of 3 to 5 years of work experience in a retail or grocery chain establishment also preferred
• Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of “can do” success
• Strong operational skills with focus on great time management
• Previous experience in retail/restaurant or customer service environment required, previous experience in management preferably of a grocery store highly desirable

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekends as needed

Experience:

• Customer service: 2 years (Preferred)
• Supervising: 2 years (Preferred)

Work Location: In person