99 Ranch Market is one of the largest Asian supermarket chains in the United States, with over 70 store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, New Jersey, Virginia, and more! We are passionate and honored to shape the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expands, we have new positions open. We welcome new members to join and grow along with our team!

Summary:

The Management in Training (MIT) position is a short-term transitional role that provides employees with work assignments and training opportunities to prepare MITs to be promoted to retail store's Cashier Department Manager. From the start date in the Management Training Program, it may be possible to progress to a management position within approximately 3 - 5 months, depending on the trainee's prior experience and performance and learning progress during the Management Training Program (MTP). To participate in the program, the trainee must meet the qualifications of the Cashier Department Manager listed below.

Cashier Department Manager Responsibilities:

• Overall Department Operation – Supervise the operation of the Cashier department by managing and troubleshooting POS devices, updating product price and signage, batch-related tasks, and providing support to store operations when necessary, such as product preparation, display, material distribution, and inventory control.
• Register Line Management - Assist in maintaining optimal staffing levels in register lines to minimize wait time, ensure efficient and timely customer check-outs, operate cash registers, and assist other front-end departments as necessary.
• Cashier & Product Return – Supervise and execute all cash handling and product return procedures, complete the check-out process accurately and efficiently, and adequately handle expired and recalled products to reduce waste.
• Promotion & Demo – Follow company procedures to plan for promotion events, update product price info for weekly and in-store specials, make various sizes of price tags and signage and ensure they are correctly labeled, and arrange demos when necessary.
• Customer Service – Ensure department team members provide excellent customer service, identify any issues in the early stage and propose action plans on a continued basis, and encourage and answer all customer suggestions and complaints to increase customer service optimization.
• PI Count, & System Usage – Use the company system to track product sales and inventory, ensure accurate inventory numbers, and conduct the monthly physical inventory count efficiently when necessary.
• Omni & HQ Support – Assist in supervising and performing Omni channel services and initiatives and all accounting, administrative, maintenance, and marketing duties, including identifying efficient and productive weekly marking plans by utilizing all resources available to achieve better performance and maximize sales.
• Ordering & Receiving – Support product orders according to the company’s schedule and deadlines, and check product quality and quantity when receiving products.
• Stocking & Processing – Support the distribution, refill, and rotation of deliveries, products, and stock room using First-In-First-Out (FIFO) methods to meet customer needs and manage the cutting, trimming, and packing of products into saleable sizes, weights, and labeling to reflect accurate pricing information.
• Display – Supervise the decorating of stores with attractive product displays and proper signage to showcase freshness and quality, create and distribute promotional materials to customers, and ensure shelf tags are labeled correctly to drive sales and marketing initiatives.
• Compliance, Loss Prevention, & Reporting – Monitor and safeguard all store department assets, report any department accidents, urgent notices, and other violations or incidents, and report them to ASM/SM/DM.
• Safety – Maintain and ensure safe and sanitary working environments throughout the store and department and comply with internal procedures and safety codes to meet federal, state, and local regulations.
• Maintenance – Maintain and clean equipment, machines, and appliances regularly to ensure freshness and quality of products, monitor equipment to be at the appropriate temperature, coordinate maintenance accordingly, and keep accurate logs according to the company policies, state food safety, and health regulations.
• Sustainability – Assist in managing the expiration dates of products to take expired products off the shelves and order new ones on time to refill and replenish products to meet customer demands.
• Perform other duties as assigned by management.

Qualification:

• 1 year of clerical experience in the cashier department or equivalent is required.
• Bilingual in English/Mandarin, English/Cantonese, or English/Spanish is preferred.
• Ability to work assigned schedules, including weekend, and holidays as needed.
• Currently possess or have the ability to possess a Food Handler’s certificate.

Knowledge, Skills, and Abilities:

• Knowledge of food production process, product lines, and labeling.
• Knowledge and understanding of employment laws, including compliance with federal, state, and local requirements.
• Knowledge of safety rules and regulations established by the company and government.
• Advanced attention to detail, communication, leadership, and time management skills.
• Advanced active listening, execution, critical thinking, and problem-solving skills.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to thrive under pressure and adhere to constant and challenging deadlines.
• Ability to work both independently and within a team environment.
• Ability to coach and mentor team members with professional maturity.
• Ability to establish goals and guide employees to complete duties effectively.
• Ability to inspect and evaluate the quality of products.
• Proficient with computer programs and software to enter data and process information.
• Must be legally authorized to work in the United States without sponsorship.

Physical Requirements:

• Prolonged periods of standing and walking are required.
• Ability to use manual dexterity to grasp, manipulate, and assemble objects.
• Ability to work in an environment that may be wet and dry and with varying temperatures and noises.
• Ability to lift to 50 pounds at times or more with appropriate equipment.
• Must be able to perform duties with or without reasonable accommodations.

Benefits:

• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Savings Plan with 4% Company Match
• Employee Referral Bonus up to $600
• Employee Recognition Program
• Long-Term Service Award
• Employee Discount
• Paid Time Off

Disclaimer

Tawa Group dba 99 Ranch Market, is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Beware of Job Scams: We prioritize applicant safety at Tawa Group. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website:https://www.indeed.com/career-advice/finding-a-job/job-scams