Martin Management Group is seeking Business Development Receptionist to join our team!

Responsibilities :

• Deliver inquiries / messages intended for other sales personnel and departments promptly
• Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.
• Answers incoming calls promptly and professionally
• Answer incoming calls in a friendly manner utilizing multi-line phone operator system
• Identify customer needs, clarify information, direct to the appropriate department
• Identify and escalate customer service issues to supervisors
• Follow scripts and procedures to ensure the highest level of customer service

Requirements

• One year of customer service experience
• Enthusiastic and Positive Attitude
• Good verbal and written communication skills
• Self-motivation
• Positive attitude
• Proficiency with computers
• Must be able to multi-task
• Must be a solution-oriented problem solver
• Customer Satisfaction focused
• Enthusiastic and positive attitude
• Speed and efficiency
• Ability to type >

50 words per minute at a minimum

• Good interpersonal skills and ability to work successfully in a team environment
• Must be able to pass pre-employment screens (background and drug test)

Benefits

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• $13.50 an hour
• Full Time

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Last updated : 2024-05-30