15 Lead Case Manager Jobs in Escondido, CA
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Marsell Wellness Center is Hiring a Lead Case Manager Near Escondido, CA
- Plan, train, and coach the case management work of a unit of trained case managers performing difficult or complex casework in such areas as foster care placement, protective services, and ORR program components.
- Assist in the development of community resources for all programs; assist and participate in the development of in-service training and staff development programs.
- May direct and train the work of case managers performing the more routine assignments.
- Review and staff decisions on difficult casework matters involving the casework being performed under direct supervision of Clinical Supervisor.
- Assist and evaluate the effectiveness of policies and procedures.
- Represent the agency at conferences and address concerns raised by groups relative to assigned areas of responsibility; may represent the agency on matters relating to the service aspects of programs.
- Provide lead case management coaching while maintaining a significantly reduced caseload to provide such coaching and training.
- May direct and prepare research studies and reports.
- Frequently conduct field visits, home inspections, attend meetings and trainings away from the home office. Depending on assignment, may conduct visits to out-stationed staff at remote locations.
- Data entry of complex and lengthy narratives into a ORR client complaint database.
- Maintain quick response time to heavy email volume
- LCM will be the lead intake contact providing after hours intake services on a schedule basis with other staff.
- Travel to include transportation of children to parents/sponsor on rotation with other positions.
- Perform other duties as requested by the assigned supervisor and or management.
- Manage the workflow, assignments and performance of the administrative staff.
- Lead and create a service culture that prioritizes the customer service experience, model, train and coach expectations to deliver the service standard.
- Troubleshoots and problem-solves quickly and effectively.
- Bilingual in Spanish is a must.
- 3 years’ experience in case management.
- Crisis intervention experience.
- Training/experience in trauma-focused and/or trauma-informed practices.
- Social services experience.
- Ability to respond effectively to the most sensitive inquires or complaints.
- Ability to effectively present information and respond to questions from program director, case aids, clients, stakeholders, etc.
- Ability to solve practical problems and deal with a variety of instructions furnished in written, oral and diagram or schedule form.
- Excellent time management skills and the ability to prioritize work.
- Attention to detail and problem-solving skills.
- Strong organizational skills with the ability to multitask
- Proficiency in general office software including MS Word, MS Excel and MS Outlook.
Job Summary
Full Time
$78k-94k (estimate)
08/21/2023
05/03/2024
The job skills required for Lead Case Manager include Case Management, Customer Service, Problem Solving, Transportation, Time Management, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Case Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Case Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Lead Case Manager positions, which can be used as a reference in future career path planning. As a Lead Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Case Manager. You can explore the career advancement for a Lead Case Manager below and select your interested title to get hiring information.
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