1 guest service expert Job in san juan capistrano, ca
Marriott International, Inc. is Hiring a Guest Service Expert Near San Juan Capistrano, CA
Job Number 24060860
Job Category Food and Beverage & Culinary
Location Inn at the Mission San Juan Capistrano Autograph Collection, 31692 El Camino Real, San Juan Capistrano, California, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
The pay range for this position is $16.00 to $16.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Job Summary
Full Time
Accommodations
$31k-41k (estimate)
03/19/2023
04/08/2025
marriott.com
LOCK HAVEN, PA
>50,000
1927
Public
JOAN MARSHALL
$10B - $50B
Accommodations
Related Companies
About Marriott International, Inc.
Marriott is a diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.
The following is the career advancement route for Guest Service Expert positions, which can be used as a reference in future career path planning. As a Guest Service Expert, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Expert. You can explore the career advancement for a Guest Service Expert below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Expert, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Expert for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Expert job description and responsibilities
Communicate with guests looking to make or cancel hotel reservations.
02/13/2022: Bloomington, IN
Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.
12/30/2021: Santa Rosa, CA
Provide excellent customer service, administer customer transactions, promote corporate specials, set customer appointments and run credit applications.
01/15/2022: Oakland, CA
Must be able to properly greet guests and make them feel at home.
02/27/2022: Laramie, WY
Must also be adept at record keeping and tracking reservations.
12/27/2021: Toledo, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Expert jobs
Must be at least 18 years of age and possess a valid state driver's license.
02/06/2022: Norfolk, VA
Also able to pass criminal background checks and can obtain first aid and CPR certification during the first 6 months after beginning work.
03/04/2022: Sacramento, CA
Require a high school diploma or equivalent.
01/23/2022: La Crosse, WI
Multi-tasking and people-oriented customer service professional with 9 years of experience behind the counter.
01/10/2022: Great Falls, MT
With customer service, customer support and customer experience training.
02/12/2022: Harlingen, TX
Step 3: View the best colleges and universities for Guest Service Expert.
