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Additional Information: This hotel is owned and operated by an independent franchisee, Dimension Development Company, Inc.. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
JOB REQUIREMENTS
This company is an equal opportunity employer.
frnch1
Other
09/30/2022
12/11/2022
marriottdetroitairport.com
Romulus, MI
<25
The job skills required for Franchised Front Desk Agent include Guest Service, Housekeeping, Accounting, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Franchised Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Franchised Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Franchised Front Desk Agent positions, which can be used as a reference in future career path planning. As a Franchised Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Franchised Front Desk Agent. You can explore the career advancement for a Franchised Front Desk Agent below and select your interested title to get hiring information.