Market USA Federal Credit Union has an immediate opening for an Assistant Branch Manager at our Mauldin Branch! This position assists branch manager in supervising staff and providing quality service to members in the areas of account transactions, loan applications, new accounts, and solving problems within established policies and guidelines. We’re seeking the right person to join our team who is passionate about providing the highest level of service to our members! As the Assistant Branch Manager, you will be part of a dynamic team focused on providing credit union members with an exceptional service experience while proactively seeking opportunities to cross-sell products and services for the betterment of our members.

Responsibilities Include:

• Trains new branch personnel; prepares work schedules; and monitors performance.
• Monitors branch office operations to ensure that security procedures are being followed and that appropriate steps are taken to correct unsatisfactory conditions; and ensure that a professional image and approach are being consistently exercised.
• Removes, counts, records, balances and replenishes cash from automated teller machine.
• Explains services to potential consumer and commercial account customers to generate additional business and to promote positive public relations.
• Provide loan interviewing and consulting for Credit Union members and input, process, and close loans.
• Assists members in solving account problems.
• Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and their regulatory agencies.
• Manages branch office in absence of manager.
• Maintain a highly motivated, well-trained staff and evaluate the job performance of branch office staff to ensure quality of work and service to members.
• Create and maintain a cross-selling environment within the branch.
• Assist in performing various member transactions including opening and closing accounts, withdrawals, transfers, etc.

Qualifications:

• One to three years of similar or related experience.
• Supervisory experience in a credit union or bank is strongly preferred.
• Proven history of meeting sales goals.
• Outstanding communication skills, both verbal & written.
• A high school education or GED.

Benefits We Offer:

• Employee loan discount
• Incentive program paid out monthly
• Comprehensive medical/dental/vision
• PTO and paid federal holidays
• 401k plan with employer contribution

Job Type: Full-time

Pay: From $46,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Sales: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: In person