Account Director (managerial responsiblities)

POSITION IN-OFFICE in SPRINGFIELD, MA

• Less than 25 miles from Hartford, CT
• This is not a telecommuting opportunity

Market Mentors is a full-service marketing agency serving clients in a variety of industries including (but not limited to) retail, healthcare, banking and financial, insurance, manufacturing, political, and non-profits. We seek a dynamic, responsible, and customer-focused individual who will serve on our account team. This is not a telecommuting opportunity.

Are you passionate about working with various clients and managing key accounts? Are you a detail-oriented individual who goes the extra mile to see a client—and your team—succeed? The Account Director is responsible for serving as a brand manager providing, among other responsibilities, client support, ongoing communication, research, crafting proposals and presentations, and facilitating workflow within the agency. You’d work with a specific group of our great clients.

Responsibilities

• Key account lead for specified clients
• Drive the strategic plan for managed clients
• Partner with the account team to oversee client-related work
• Run client meeting
• Be responsible for facilitating meeting agendas, recaps, and status reports
• Generate scope of work and develop sound creative briefs
• Craft business communications to clients, vendors, and other external stakeholders
• Proofread and edit client deliverables prepared by other writers in support of your client accounts
• Work with internal departments to manage in-house creative deliverables, including timelines, deadlines, and presentations
• Administrative duties include developing thoughtful proposals and presentations

Must Possess:

• A passion for all facets of communications
• Strong organizational, presentation, and writing skills
• Amazing attention to detail
• A strategic thinker 
• Great proofreading skills
• Ability to manage and maintain multiple key accounts simultaneously and meet strict deadlines

• Talent to develop rapport with clients through providing day-to-day client contact, managing the relationship & expectations, and troubleshooting with vendors when necessary

• Strong verbal and written communications skills, including meeting facilitation and presentations

• Ability to work independently and cooperatively with a team in a creative and fun working environment

• Ability to receive and grow from constructive feedback from the team and clients
• Exhibit a sense of urgency and a strong commitment to quality
• Integrity, professionalism, discretion, and ability to maintain confidentiality
• Understanding of agency capabilities, vision & mission, and utilizing agency resources/tools appropriately and efficiently

• Extreme proficiency in Microsoft Office Suite

Hiring Requirements:

• Bachelor’s degree in communications business administration, marketing/advertising, or related field
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• HubSpot Inbound Marketing a plus

If this describes you, send us your resume with a cover letter of why we should meet.

At Market Mentors, we strive every day to be amongst the ranks of world-class professionals and leaders, and that is why every team member must complete the Performance Dynamics Program. Great benefits include health, life, and 401(k). Fun and creative working environment. Awesome clients. If you think you’ve got what it takes to be one of the best, we want to hear from you. 

Market Mentors, LLC, 155 Brookdale Drive, Springfield, MA 01104

Great benefits include PTO, health, life, and 401(k). Fun and creative working environment.

EOE