1 Service Writer Job in Jackson, OH
Mark Porter Auto Group is Hiring a Service Writer Near Jackson, OH
Job Description
Mark Porter Auto Group is seeking a dedicated Service Writer to join our dynamic team at our Jackson, Ohio location. As a well-established auto group, we take pride in our exceptional customer service and commitment to excellence. In this role, you will be the first point of contact for our customers, ensuring a smooth service experience from start to finish.
We are looking for someone who is enthusiastic, detail-oriented, and passionate about the automotive industry. Your primary focus will be on providing outstanding customer service, accurately documenting vehicle issues, and coordinating with our service technicians to ensure timely repairs.
If you are looking to be part of a collaborative team in a fast-paced environment and have a keen eye for detail, Mark Porter Auto Group welcomes your application. Come join us and be a part of our continued success!
Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###
Responsibilities
Customer Interaction: Communicate with customers to schedule service appointments and provide updates on their vehicle status.
Service Coordination: Coordinate with technicians to ensure efficient workflow and timely completion of service requests.
Documentation: Maintain accurate records of customer interactions, service history, and vehicle details.
Problem Resolution: Address customer concerns and inquiries regarding service appointments and vehicle repairs.
Sales Support: Identify and recommend additional services based on customer needs and vehicle inspections.
Customer Satisfaction: Ensure customers are satisfied with their service experience and address any issues promptly and professionally.
Requirements
Experience: Previous experience in a service writer or customer service role within the automotive industry is preferred.
Communication Skills: Strong verbal and written communication skills to effectively interact with customers and internal teams.
Organizational Skills: Ability to multitask, prioritize tasks, and maintain attention to detail in a fast-paced environment.
Customer Focus: Dedication to providing exceptional service and building long-lasting relationships with customers.
Team Player: Collaborative attitude, willingness to assist colleagues, and contribute to a positive work environment.
Knowledge: Basic understanding of automotive systems, parts, and terminology is a plus.
Job Summary
Full Time
$41k-61k (estimate)
04/27/2024
06/09/2024
The job skills required for Service Writer include Customer Service, Customer Satisfaction, Communication Skills, Written Communication, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
