We have an immediate need for a Customer Support/Marketing Specialist for our growing ecological/green healthcare client.

Responsibilities:

• Provide customer service support via- phone calls, in-person and online
• Ordering and sending sales materials, including marketing collateral, product samples & business gifts
• Internal events planning and as well as external trade show support.
• Assisting both customers and sales team through CRM, videos, and various learning tools
• Tracking budgets and team expenses as required
• Fulfilling requests for National Accounts
• Managing leads/lists in CRM
• Administrative support for finance team, sales & marketing
• Tracking early order, rebate programs
• Other duties as assigned

Qualifications:

• Self-starting motivated personality with a drive to learn.
• 3-5 years in a customer support role (preferably business to business) in performing order processing and inside sales to demanding industrial customers
• A technical or business degree or commensurate experience in an inside sales function
• Able to work in an open office setting, staying on task when processing offers, orders, etc. efficiently and accurately
• Ability to read & correctly interpret customer requests
• Able to multi-task and work under pressure in a service environment.
• Self-motivated and highly organized. Must be able to work independently and as part of a team.
• Daily tasks require sitting at a desk, typing on a computer, handling phone calls, and movement of files/papers as needed during a work day.
• Computer literacy including knowledge of MS Office, Quick Books; ability to learn new software with training. Experience with Salesforce highly desirable

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person