Description

Salary & Benefits: $15.25/hr. DOE to start, 20% store discount, accrued paid time off, eligible for benefits after 90-days depending on scheduled hours

Hours: 24-40 depending on offer letter

Summary: Stocker/Receivers receive, stock and promote products in an efficient and focused manner and provide excellent customer service by answering questions about products and helping customers to get what they need. Stocker/Receivers report to either the Grocery & Wellness Manager & Assistant Manager or the Produce Manager depending on what is stated in their offer letter and they may receive direction from Leads and other department Managers as well. 

Responsibilities & Accountabilities: 

• Greet members and shoppers
• Receive and stock deliveries 
• Maintain clean and organized backstock area(s) 
• Maintain clean, attractive, well stocked and rotated displays throughout the department
• Provide prompt and courteous assistance to shoppers fielding questions about the Co-op, products and assisting with shopping needs
• Uphold Co-op’s loss prevention policies and practices
• Work collaboratively within a team of other Stocker/Receivers, Buyers, Managers and Leads to support each other around covering shifts, taking breaks and rotating responsibilities
• Attend department and all staff meetings
• Complete all closing or opening tasks depending on the shift 
• Act in compliance with food safety standards and policies for store, staff and department
• Keep up-to-date on email and other communications

Requirements

Key Aptitudes, Experience & Physical Qualifications

Key Aptitudes & Experience:

• 1 years in a retail setting, preferably in a grocery setting
• 1 years in a customer service position 
• Experience working or living in diverse communities
• Basic knowledge of produce and natural foods; knowledge of agriculture, growing methods (organic, IPM, etc.), local foods and suppliers a plus
• Demonstrated commitment to food justice a plus
• Familiarity or experience with cooperative businesses a plus
• Excellent verbal communication skills with an ability to give and receive direction
• Exceptional interpersonal skills including customer service, conflict resolution, creative problem solving, de-escalation tactics and critical thinking 

Physical Qualifications:

• Ability to lift up to 50lbs
• Ability to walk, sit, stand, bend and reach
• Ability to climb stairs and ladders many times throughout shift
• Ability to work in a fast paced, well lit environment 
• Fine motor skills needed to safely operate light machinery, equipment and sharp tools
• Able to be active or on one’s feet for the vast majority of shift
• Able to perform responsibilities in cold and/or damp environments for sustained periods of time

This position description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might be part of the job.