Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Assist with maintaining hotel guest rooms, meeting space, public/back of house areas, performing minor and routine maintenance activities as assigned on a routine checklist
• Maintain standards of quality guest service
• Scrupulously adhere to all safety standards
• Increase level of guest satisfaction by delivery of an exceptional product through employee development
• Prompt response to and resolve of guest request, complaints or questions in a courteous and timely manner
• Assist in logging and tracking all performed maintenance assignments with supervisors
• Attend all required meetings
• Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Must demonstrate comprehensive knowledge of the English language to effectively communicate with guests, associates and vendors
• Ability to accurately report information
• Ability to scrupulously follow all Driftwood and hotel policies and procedures
• Able to complete projects/assignments thoroughly, professionally and with care
• Able to adjust to high-pressure conditions and is open to change
• Can assume responsibility for personal growth and development
• Conducts him/herself (acts and dresses) professionally at all times; sets standards for all associates
• Understands and communicates the Driftwood Mission
• Expresses ideas and conveys information clearly, effectively and professionally
• Actively listens to others
• Can convey company information, decision or problems to appropriate parties on a timely basis
• Works to resolve disagreements and is respectful of peers and co-workers
• Must have a comprehensive knowledge of all hotel departments and functions
• Must have a Missouri Class E driver’s license
• Must have knowledge of applicable Federal, state and local health, safety and legal regulations
• Must have good mathematical and computer skills
• High school education and relevant training and experience preferred
• CPR and first aid training preferred
• Additional language ability preferred

PHYSICAL DEMANDS

• Minimum lifting/pulling of 50 pounds
• Pushing, bending, stooping, upward reaching, manual dexterity
• Hearing, wring, typing

AGE REQUIREMENT
Must be at least 18 years of age
JOB TYPE
Full Time
PAY
$15/Hour
Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.