ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Assist with maintaining hotel guest rooms, meeting space, public/back of house areas, performing minor and routine maintenance activities as assigned on a routine checklistMaintain standards of quality guest serviceScrupulously adhere to all safety standardsIncrease level of guest satisfaction by delivery of an exceptional product through employee developmentPrompt response to and resolve of guest request, complaints or questions in a courteous and timely mannerAssist in logging and tracking all performed maintenance assignments with supervisorsAttend all required meetingsOther duties as assigned KNOWLEDGE, SKILLS & ABILITIESMust demonstrate comprehensive knowledge of the English language to effectively communicate with guests, associates and vendorsAbility to accurately report informationAbility to scrupulously follow all Driftwood and hotel policies and proceduresAble to complete projects/assignments thoroughly, professionally and with careAble to adjust to high-pressure conditions and is open to changeCan assume responsibility for personal growth and developmentConducts him/herself (acts and dresses) professionally at all times; sets standards for all associatesUnderstands and communicates the Driftwood MissionExpresses ideas and conveys information clearly, effectively and professionallyActively listens to othersCan convey company information, decision or problems to appropriate parties on a timely basisWorks to resolve disagreements and is respectful of peers and co-workersMust have a comprehensive knowledge of all hotel departments and functionsMust have a Missouri Class E driver’s licenseMust have knowledge of applicable Federal, state and local health, safety and legal regulationsMust have good mathematical and computer skillsHigh school education and relevant training and experience preferredCPR and first aid training preferredAdditional language ability preferred PHYSICAL DEMANDSMinimum lifting/pulling of 50 poundsPushing, bending, stooping, upward reaching, manual dexterityHearing, wring, typing AGE REQUIREMENTMust be at least 18 years of ageJOB TYPEFull TimePAY$15/Hour