Grand Central Barista - Full and Part Time

The Responsibilities :

• Fully understands the menu. From the standpoint of ingredients and preparation of the beverages and dishes to the delivery and service expected to accompany each drink and dish.
• Delivers all required Service Accents (proper presentation and verbiage, proper Grand Geneva and Starbucks knowledge).
• Responsible for the complete service of the guest and each order.
• Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the restaurant area.
• Has the ability to use the POS efficiently. Micros System.
• Has the ability to perform proper cash handling procedures that fall in line with company standards.
• Must be proficient in multi-tasking and managing designated stations.
• Must comply with opening and closing as well as running side work necessities.
• Direct and consistent communication with the culinary and management team.
• Processes guests checks and submits closing paperwork in a timely manner.
• Listens to and resolves customer complaints regarding service, product and personnel.
• Perform other duties as assigned.
• High school degree or equivalent.
• Prior hospitality experience preferred.
• Previous Barista experience is preferred but not necessary for the position.
• Ability to read, write and speak in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
• Must work well both with others and independently and be a team player.
• Detail oriented with a high degree of organization and motivation with the ability to multitask and prioritize effectively.
• Outgoing and pleasant personality.
• Must work well under pressure.
• Must have the ability to stand, sit, walk, reach, climb, stretch and be able to lift up to 25 lbs.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
2 days ago