Marco Technologies is seeking a highly motivated and results-driven Sales Representative to join our Managed IT Services division. This position is ideal for a proactive sales professional with a strong interest in technology and a talent for uncovering new business opportunities. As a Sales Representative, you’ll play a key role in driving revenue growth by identifying, developing, and closing new business across the SMB market. You’ll work with...
The Customer Success Manager - IT is responsible for responsible for ensuring client success post-onboarding, cybersecurity solution adoption, risk mitigation, and client security posture improvement. This role involves managing and nurturing client relationships, ensuring contract profitability, client retention and driving increased wallet share. Tasks will involve a combination of pre-scheduled and ad hoc consulting in support of the client’s ...
Position Summary/Objective. The Senior Manager of Revenue Strategy - Print supports the growth and financial performance of the Print Business Unit by driving advanced deal strategy, financial alignment, and cross-functional collaboration. This role serves as a strategic partner to Sales, Strategic Renewals, Pricing, and General Managers to ensure deals, proposals, and renewals align with Business Unit (BU) goals and revenue targets. This positio...
The Solutions Engineer is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. The Solutions Engineer will accurately build and scope solutions that yield client and Marco service satisfaction. You are responsible for supporting and optimizing solutions sales opportunities through product demonstrations, pre and post sales design support of products. You will guide and assi...
Position Summary/Objective. The Copier Delivery Driver is responsible for performing copier deliveries and installations within assigned territories to clients. The Copier Assembly Technician is responsible for the assembly and preparation of various multi-function and printer products for the Set-up and Refurbish Technicians. Other responsibilities include assistance with hard drive security, organization of staging areas, and delivery of produc...
POSITION SUMMARY/OBJECTIVE. The Copier Used Parts Technician is responsible for salvaging functioning components from used copiers in an effort to decrease the consumption of new parts and increase profit margin. ESSENTIAL FUNCTIONS. Identify areas of used copiers that have salvageable parts or components through the use of diagnostics. Disassemble and remove functioning components from used copier devices for salvaging. Prepare used parts and co...
Location: Springfield, IL or surrounding areas. This is not a remote position - it is a field role. Position Summary/Objective. The Copier Service Technician I is responsible for maintaining, servicing, and repairing copier equipment at clients’ sites in a timely, high quality, and cost-effective manner. Essential Functions. ▪Troubleshoot, diagnose, and resolve maintenance and repair issues at clients’ locations within a designated territory usin...
Position Summary/Objective. The Manager of Field Service Operations is responsible for leading, managing and supporting a team of Copier Service, Install and Shred Technicians (if applicable) responsible for timely, high quality and cost effective product service to our clients. The Manager of Field Service Operations must ensure a high level of external client satisfaction and achievement of Service, Install and Shred goals and objectives. Essen...
The Outsourced Support Desk Technician is responsible for providing quality support desk services and technical assistance while on-site at the assigned client’s location in a courteous and efficient manner while maintaining a high level of client satisfaction. Essential Functions. Provide technical support and remote help desk services to Marco client, escalating when necessary. Identify reoccurring issues in client’s environment and proactively...
Marco Technologies is seeking a highly motivated and results-driven Sales Representative to join our IT division. This position is ideal for a proactive sales professional with a strong interest in technology and a talent for uncovering new business opportunities. As a Sales Representative, you'll play a key role in driving revenue growth by identifying, developing, and closing new business across SMB and Mid-Market clients. You'll work with a br...
POSITION SUMMARY/OBJECTIVE. The Print Systems Support Specialist is responsible for delivering exceptional service and solutions to clients, ensuring a high level of customer satisfaction. This role provides comprehensive support for the print systems of key clients, managing printer logic, addressing hardware service requests and maintaining clear and effective communication with customers. The Specialist will oversee the efficient management of...
POSITION SUMMARY/OBJECTIVE. The Copier Used Parts Technician is responsible for salvaging functioning components from used copiers in an effort to decrease the consumption of new parts and increase profit margin. ESSENTIAL FUNCTIONS. Identify areas of used copiers that have salvageable parts or components through the use of diagnostics. Disassemble and remove functioning components from used copier devices for salvaging. Prepare used parts and co...
