1 Community Relations Director (Internal Sales Director) Job in Chardon, OH
Maplewood Senior Living is Hiring a Community Relations Director (Internal Sales Director) Near Chardon, OH
Community Relations Director
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking a Community Relations Director to become part of our family. We invite you to take your first step toward a rewarding career with us!
What we offer
- Competitive wages
- Growth opportunities
- Bonus & incentive programs
- Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees
Primary Responsibilities
- Regularly meets the sales standards as set by the VP of Sales
- Answers telephone inquiries, schedules visits, conducts tours and closes sales as per sales and marketing goals
- Meets and greets visitors and tours prospects
- Consistently uses all Maplewood sales tools
- Ensures that the building shows a positive first impression, communicate issues to supervisor
- Ensures model apartments are well appointed, clean, and neat
- Ensures qualified leads are entered in YARDI
- Cultivate leads and database, including written and oral communication
- Ensure use of YARDI within community is timely and accurate
- Ensures all lead sources are identified in the YARDI system
- Ensures inquiry forms are always available at the front desk and provided to all managers
- Works with the Executive Director to resolve any community presentation issues
- Maintains or grows occupancy to maximum levels
- Works collaboratively with department heads to emphasize the team’s role in sales and participation in the community sales & marketing plans
- Monthly mystery shop results score above 80%
- Plans and coordinates two lead generating events each month
- Proactively identifies and pursues publicity opportunities
- Coordinates new resident move-in process with support of management team, including all required paperwork, unit readiness, resident requests and welcome event
- Meets monthly budget targets, with any variances to be discussed with the Executive Director
- Provide monthly sales and/or customer service training to concierges and managers
- Analyzes the strengths and weaknesses of the community compared to competitors and develops appropriate action steps to effectively sell against the competition
- Identifies primary and secondary markets with appropriate sales strategies and tactics
- Gathers YARDI reports for analysis and interpretation (to identify solutions)
- Provide Manager on Duty weekend coverage as scheduled
- Complete competitive market analysis data and maintains a detailed competitor comparative analysis (including rates, apartment sizes, services, and amenities) in February & August
Compliance & Safety
- Follows emergency procedures
- Understands the safety practices and procedures.
Communication
- Possess a sincere passion for working with our senior population
- Creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
- Displays patience, tact, enthusiasm and a cheerful disposition
- Promote Maplewood in a positive manner and effectively communicate the organizations values to residents, visitors, co-workers and the community
Education/Experience/Licensure/Certification
- Excellent customer service and public relations skills
- Cheerful personality
- Keen desire to serve seniors
- Ability to multi-task and prioritize
- Five years sales/marketing experience with a proven track record
- Strong proven ability to problem solve in a quick and efficient manner
- Creative approach to goals and problems
- Experience working with seniors
- Demonstrates proficiency in:
- Microsoft Office Suite
- YARDI or other CRM
- Proven record of identifying and developing professional referral sources
Job Summary
Full Time
$141k-187k (estimate)
05/11/2024
07/10/2024
maplewoods.com
Saint Paul, MN
<25
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The job skills required for Community Relations Director (Internal Sales Director) include Community Relations, Sales and Marketing, Customer Service, Presentation, Microsoft Office, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Community Relations Director (Internal Sales Director). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Community Relations Director (Internal Sales Director). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Community Relations Director (Internal Sales Director) positions, which can be used as a reference in future career path planning. As a Community Relations Director (Internal Sales Director), it can be promoted into senior positions as a Top Employee Relations Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Community Relations Director (Internal Sales Director). You can explore the career advancement for a Community Relations Director (Internal Sales Director) below and select your interested title to get hiring information.
If you are interested in becoming a Community Relations Director, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Community Relations Director for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Community Relations Director job description and responsibilities
A community relations director manages the relationships with the populations and communities surrounding the company or organization.
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community relations director focuses on cultivating positive relationships with local residents and businesses.
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Ensure the company protects and promotes its image in a proper, coordinated, and consistent manner.
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Cultivate and enhance collaborative working relationships within the press and publicity community.
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Develop relationships with national and regional press contacts to ensure the company reputation is promoted and to deflect criticism.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Community Relations Director jobs
Create effective communication channels.
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Ability to speak face-to-face with community members.
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Prepare articles and press releases for the media.
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Research and write briefing materials.
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Assemble press kits.
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Step 3: View the best colleges and universities for Community Relations Director.
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