Secure our Nation, Ignite your Future ManTech is seeking a mid-level System Administrator to support our Global Network Operations Center (USMC) at MCB Quantico This role requires an active DoD TS/SCI clearance and a Security Certification ** This role will candidate to be open to various shifts. Members of this team can work two different shifts 1800-0600 or 0600-1800 (2 days on - 2 days off, 3 days on - 3 days off). General Responsibilities: * First line of defense of Incident Response for the MCIA
* Maintain a 24/7 presence to managing an entire domain with over 40 garrison and tactical sites
* Position location is the Pentagon working day core hours as an extension of the Quantico, MCIA, GNOC
* Assist in administering and maintaining Windows servers, Windows Workstations, Virtual Machines, and other critical systems in an enterprise environment
* Able to use System Center Operations Manager (SCOM) and Service Manager Console to monitor enterprise services and generate tracking tickets as needed
* Provide user support for all enterprise services
* Diagnose and resolve technical hardware and software issues by conducting basic and tier II troubleshooting for servers, workstations, and applications within the Active Directory environment providing first call resolution to incident reports and requests for service. Escalate all issues that cannot be resolved
* Open an incident response ticket for all incidents and open a service ticket for all service requests. Monitor all tickets from creation to resolution to closure
* Assist and support with account creations, resetting passwords, troubleshooting system and network problems, installation of hardware and workstations, unlocking accounts, and transferring data
* Brief leadership on the health of systems, individual and/or enterprise
* Support Accreditation efforts
* Providing user support, guidance, troubleshooting, and training
* Recommending and implementing upgrades, patches, new applications and new equipment
* Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides)
* Other duties as required Mandatory Skills Requirements: * TS/SCI Clearance
* Meet DoD 8570 IAT Level II requirements (Security CE,)
* Ability to work on all shifts.
* Working knowledge of ticketing systems such as Service Manager, Remedy, Service Now, etc.
* Active directory (user account creation, password resetting, Kerberos setup, PKI setup)
* Set-up, configuration and support of internal and external networks
* Identifying and analyzing systems requirements
* Developing and maintaining system applications/security/network configurations
* Troubleshooting network performances issues
* Providing user support, guidance, troubleshooting, and training
* Recommending and implementing upgrades, patches, new applications and new equipment
* Ensuring proper documentation, coordination and maintenance of multiple systems
* Respond to, incidents, change requests, and service requests making sure to follow up with the customer to ensure completion Other Skills Preferred: * Knowledge of standard DoD and Marine Corps concepts, practices, and procedures. Familiarity with Navy/Marine Corps interoperability requirements is preferred
* Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, MS Hyper-V, MS SQL Server, Networked Printers/Services, Distributed File Services, Data Protection Manager, SMB, JavaScript, SharePoint
* PowerShell scripting using any/all of the respective plugins related to the applicable technologies
* Working knowledge of DoD STIGs related to the applicable technologies and how to implement, mitigate, and write POAM statements
* Developing and maintaining disaster recovery solution and documentation Physical requirements: Must be able to remain in a stationary position 50% For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license.The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone. ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click and provide your name and contact information.