Position Summary:

The Community Engagement Coach provides direct student support in functioning as a student and as a member of the Mansfield Hall community and the community as a whole. Community Engagement Coaches assist students in daily activities and provide direction and support in following a daily schedule consistent with the Student Pathway to Independence Plan. The Community Engagement Coach will also support Structured Study Time, providing academic support to students in a study hall setting. Like all Mansfield Hall employees, Community Engagement Coaches should embody the mission, values, philosophy, and approach of the organization. 

Essential Functions:

• Contribute to the building and development of student plans
• Understand student plans, and identify and address successes and struggles relative to their goals
• Coach and provide regular feedback in following individual plans, including self-care, social communication, schedule management, and community engagement 
• Identify and address areas of deficiency in meeting the expectations established in the student plan
• Encourage student independence and the development of life skills
• Build effective relationships with students
• Collaborate with Director-level staff and Mansfield Hall Administrative Leadership as necessary to assure the highest quality programming for the students
• Address and de-escalate on-site student well-being issues such as heightened emotional situations 
• managing the staff phone, and working closely/appropriately with Directors and in on-call person during evenings and weekends.
• Monitor and track student progress through documentation in Google Suite
• Encourage and facilitate extracurricular activities both within and outside the residence hall
• Facilitate social interactions in common spaces, during meal times, and during community events
• Tidy common spaces in the building, and assist with meal setup and takedown
• Perform other duties not specified, but essential to the functioning of the Mansfield Hall program

In performing their job responsibilities, our employees are expected to conduct themselves in a manner that reflects Mansfield Hall’s commitment to a supportive and encouraging living and learning environment. This includes effective and respectful interaction with co-workers and students alike, embracing our inclusive work and living environment, and always acting in consideration of the privacy and integrity of our students. 

Minimum Qualifications: 

• A bachelor’s degree in behavioral sciences or related fields, or equivalent experience.
• One or more years of experience working in or with diverse learners, higher education settings, multiple stakeholders, or a combination of these
• Experience supporting students and stakeholders around academic/social growth and development in a higher education environment. 

Knowledge, Skills, and Abilities:

• Ability to develop strong professional relationships with colleagues and students, including demonstrating self-advocacy, and setting boundaries with colleagues and students
• Ability to professionally represent Mansfield Hall in external interactions with partners and service providers
• Knowledge of the learning and social challenges inherent in the Mansfield Hall student community 
• Ability to work both independently and as a team, in a flex-space work environment
• Ability to multi-task and oversee an environment consisting of up to 50 students 
• A passion for supporting team goals and success.