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Manor Solutions is looking for a Entry Level Call Center Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Job Type: Full-time
Salary: $19.50 - $30.00 per hour
Responsibilities:
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company's new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Benefits:
Schedule:
Full Time
$29k-36k (estimate)
03/27/2023
06/11/2024
manorsolutions.net
Washington, DC
<25
The job skills required for Entry Level Call Center Agent include Customer Service, Call Center, Verbal Communication, Billing, Customer Satisfaction, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Call Center Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Call Center Agent positions, which can be used as a reference in future career path planning. As an Entry Level Call Center Agent, it can be promoted into senior positions as a Contact Center Representative II - Outbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Call Center Agent. You can explore the career advancement for an Entry Level Call Center Agent below and select your interested title to get hiring information.