Description

Mannapov LLC is an industry leader in the secondary mobile device market. We are dedicated to delivering exceptional service and innovative solutions to our clients. Our team is expanding, and we are looking for a motivated and dynamic Sales Representative to join our sales team.

As a Sales Representative, you will be responsible for generating leads through phone calls, web searches, and attending trade shows with the intent to onboard the leads and mature them into purchasing customers. You will play a pivotal role in building and maintaining relationships with customers, understanding their needs, and providing them with the best solutions.

This position is one of constant evolution and change as defined by our market and customer base; it is therefore expected that the individual filling it will be flexible and resourceful, and capable of working within various teams as required.

Experience with customer service is essential to this job. 

Essential Functions

1. Portray a positive company image, and engaging in professional, and friendly communications with customers.

2. Process orders off e-commerce platforms, telephone, or fax.

3. Develop and maintain a pipeline of prospects through lead generation and follow-up.

4. Provide product information and address customer inquiries and concerns.

5. Establish and maintain customer profiles.

6. Resolve customer issues, such as shipping or invoicing problems, insurance issues, etc.

7. Consult with shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipment.

8. Inform customers of shipping dates, anticipated delays, and any additional information needed by customer, provide follow-up as necessary.

9. Achieve and exceed monthly sales targets.

10. Participate in ongoing training and education activities essential to this position, familiar with tools, applications, policies and procedures.

11. Perform other related duties as assigned.

Requirements

1. High school diploma or equivalent; some college is a plus.

2. Minimum 2 years as a Sales Representative or similar roles

3. High school diploma or equivalent; some college is a plus.

4. Ability to travel for trade shows (domestic and international)

5. Prioritizing and multi-tasking.

6. Ability to learn multiple e-commerce platforms.

7. Proficient in using CRM software and Microsoft Office.

8. Strong ability to persuade and close deals.

9. Excellent communication skills both verbal and written to include grammar and sentence structure.

10. Ability to work independently and as part of a team.