The Operations Manager is responsible for overseeing the day-to-day operations and tactical support for the branch as well as the direct oversight of parts, service, transportation and support personnel. 

This position will be located at the Birmingham, AL branch for MGX Equipment Services and reports to the Director of Operations.

ESSENTIAL JOB FUNCTIONS:

• Dispatch daily deliveries.
• Supervise delivery, maintenance, yard, and support personnel.
• Purchase items for the department – fuel, tires, etc. 
• Complete annual employee performance reviews.
• Ensure quality control and safety throughout the branch.
• Handle and resolve customer complaints.
• Approve and process branch accounts payable. 
• Develop and maintain yearly operating budget.
• Other duties as assigned.

JOB REQUIREMENTS:

• High School Diploma or GED required. 
• Minimum of three (3) years of experience in an equipment rental operation and/or dealership.
• Experience specific with mobile hydraulic and crawler cranes preferred. Experience with Manitowoc, National and Grove crane brands is beneficial.
• Exceptional customer service and organizational skills. Must be able to multi-task.
• Must be proficient in Microsoft Office Suite.
• Minimal travel required.

HEALTH & SAFETY REQUIREMENTS:

• Perform job functions in a safe manner.
• Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed. 
• Know and follow established job specific and facility wide safety and health procedures and rules.
• Actively participate in safety and health training and demonstrate competency based on training received. 
• Bring safety and health issues, unsafe acts, and safety suggestions to management’s attention or correct those you can.

WORKING CONDITIONS:

This is a full-time position with typical working hours between 7:00 am to 6:00 pm. Overtime and weekend work may be possible based on business conditions. 

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position will be located in an office environment, with considerable exposure to elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises. While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus. 

BENEFITS:

• Competitive total rewards package including benefits and 401(k) beginning day one of employment
• Continuing education and training opportunities, tuition reimbursement for those who qualify
• Vacation and Holiday pay
• Paid Parental Leave
• And much more!