The Crew Member delivers over the top guest experience while working in a variety of roles within the restaurant. Whether they are acting as the “Dough person”, the “Shakerboarder”, or “Guest Service Specialist”, they are focused on hot, fresh food, and creating happy guests.

The Crew Member receives direction from the restaurant management team to effectively perform their job. Crew Members will practice the established procedures and use the proper tools associated with taking and preparing customer orders. All Crew Members must be proficient at each of the stations and be able to work at different stations at any given time.

Crew Members need to work in cooperation with other Crew Members and management to achieve restaurant goals. Due to the nature of our business, Crew Members will be scheduled according to our business needs and therefore no guarantee of hours can be made. This position requires physical work such as; lifting, squatting, and standing up for long periods of time on any give day.

Please discuss the job responsibilities with your manager. He/She will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

JOB REQUIREMENTS

Due to the active role the Crew Member plays, this position requires physical work such as:

• The ability to lift and move up to 55 pounds.
• The ability to reach and move items from as high as six feet and as low as six inches off the ground.
• The ability to control and utilize equipment safely and correctly; i.e. the sheeter machine, vertical cutting mixer (must be 18 years or over), the sauce ladle, cheese cups, pan grippers, spatula, pizza and dough cutter, different types of knives, can opener, pastry brush, scales, microwave, telephone, cash register, etc.
• The ability to “Shakerboard” by working outside holding a sign (must be 18 years or over).
• The ability to apply pressure to cut through and to clean products.
• The ability to count, separate and weight all types of food products and inventory items.
• The ability to communicate to customers and co-workers (i.e., reading, speaking, hearing, writing).
• The ability to understand direction, instructions and product specifications.
• The ability to process and complete customers orders.

QUALIFICATIONS

• Dependable, hard working and the ability to handle pressure situations and stress.
• Excellent communication and interpersonal skills and the ability to express a positive attitude towards others.
• The ability to understand and follow direction and instructions.
• The ability to perform the essential functions of the job.
• Previous retail or customer contact experience preferred but not required.