Description

Job Purpose Summary

Responsible and accountable for supervising and supporting a productive and profitable store, including Guest satisfaction, Team Member efficiency, safety, and security.

Our Core Values

• Meaningful Commitment
• Exceptional Service
• Empowered Team Members
• Strong Character

Essential Job Duties

• Interacts with Guests, Team Members, and Management. Maintains store cleanliness, resolves Guest complaints, and ensures Guest service according to Vintage Grocers standards. Manages Team Member schedules. Supervises Team Members to appropriate positions as required.
• Opens and/or closes store according to Vintage Grocers standards. Supervises Front of House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, cleaning before opening, during the shift and at closing. Provides performance feedback to Management.
• Performs production staff duties including cleaning the store, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and Guest service standards.
• Ensures Team Members follow Company safety policies, using required safety equipment. Inspects store and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Vintage Grocers Dress Code standards.
• Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy.
• Assists in completion of periodic operational paperwork as prescribed by Management.
• Participates in development of self by attending ongoing classroom and online training.

Non-Essential Job Duties

May perform similar and incidental duties as required by Management.

Qualifications

Job Qualifications

Education: High School degree or equivalent combination of education and experience.

Experience: Some grocery, restaurant or retail experience preferred.

Knowledge: Knowledge of aspects of the grocery industry. Basic computer skills including e-mail and Microsoft Word.

Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.

Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork.

Other: Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Vintage Grocers.) Individual must have reliable transportation to arrive to work on time.

Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities.