Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

Who We Are: Join an organization that prioritizes innovation, customer service and supporting the communities we serve. Love the people you work with while participating in and helping to shape our collaborative environment. When you join Salem Five, you become part of a growing, regional financial services company. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. 

Why Salem Five: We’ve been around since 1855 – which means we will be around a lot longer – but we also know what it takes to be competitive in this day and age. We pride ourselves in being one of the first banks on the internet and continually try and push ourselves to offer the latest in online and mobile banking to serve our customers in whichever channel they prefer. Whether it be a virtual assistant via our website, obtaining cash at ATMs without a card present, or going through the mortgage process via our digital app, we want to offer the digital experiences that customers want. Continued company growth offers opportunities for individual growth. 

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Contributes to agency growth by upgrading, rounding and maintaining existing business that is consistent with the agency’s standards for acceptable business.
• Services an assigned book of existing Salem Five Insurance Services LLC (SF Insurance Services) customers by addressing all of their insurance and risk management needs.
• Provides above average quality service and assistance to all new and existing clients.
• Follow standardized departmental procedures to include but not limited to, all renewals, on-going service and new business submissions.
• Identifies markets that will assist the unit in new business placements.
• Places insurance contracts with insurance carriers.
• Work with producers on new business Include marketing, quoting and proposal preparation. Offer suggestions including coverage, limits and other risk management related topics.
• Reviews all insurance policies for accuracy. After billing has been completed by department administrative assistant communicate with client regarding renewal changes via written cover letter.
• Maintains a high sensitivity level for error ratio and omissions regarding account service.
• Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.
• Attend weekly department meetings prepared to review and discuss new business, lost business, renewals deemed at risk, quotes in progress and any issues relevant to insurance carriers or clients.
• Regular attendance is essential to this position.
• Assumes additional responsibilities as requested.

EDUCATION and/or EXPERIENCE:

Bachelors’ Degree or a minimum of five years related experience and/or training; or equivalent combination of education and experience. CPCU and CIC preferred. Must have experience with Word, Excel, and various rating programs required. Ability to use an advanced agency management system a must. Ability to work on complex insurance issues including designing total insurance programs based on risk analysis. Bond knowledge an asset.

CERTIFICATES, LICENCES, REGISTRATIONS:

CPCU and CIC Preferred. Valid Driver’s License

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more

Salary Range: Competitive Base plus incentive

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.

Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.