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Maine Health
Falmouth, ME | Full Time
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Falmouth, ME | Full Time
$40k-54k (estimate)
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Maine Medical Partners
Falmouth, ME | Full Time
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Patient service representative
MaineHealth Falmouth, ME
$40k-54k (estimate)
Full Time | Hospital 2 Months Ago
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MaineHealth is Hiring a Patient service representative Near Falmouth, ME

Summary

$3,000 Sign on Bonus!

Current Maine Health Employees not eligible- must be separated from MH for at least 6 months*

Position Summary

The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education : High school graduate or equivalent preferred.

License / Certifications : N / A

Experience : Previous office experience with medical office experience helpful.

Knowledge and skills in using office equipment.

Knowledge of customer service concepts and techniques.

Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.

Strong computer skills.

Ability to read, understand and follow oral and written instructions.

Ability to maintain confidentiality.

Ability to work independently and as a team member with minimal direct supervision.

Ability to maintain a professional manner even under stressful situations.

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential.

If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

Last updated : 2024-04-24

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$40k-54k (estimate)

POST DATE

02/29/2024

EXPIRATION DATE

07/25/2024

WEBSITE

mainehealth.org

HEADQUARTERS

PORTLAND, ME

SIZE

3,000 - 7,500

FOUNDED

1976

TYPE

NGO/NPO/NFP/Organization/Association

CEO

ANDREW T MUELLER

REVENUE

$1B - $3B

INDUSTRY

Hospital

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About MaineHealth

Maine Medical Center owns and operates a chain of hospitals in the United States.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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