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Falmouth Veterinary Hospital
Falmouth, ME | Full Time
$39k-55k (estimate)
1 Month Ago
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Client Service Representative
$39k-55k (estimate)
Full Time 1 Month Ago
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Falmouth Veterinary Hospital is Hiring a Client Service Representative Near Falmouth, ME

Falmouth Veterinary Hospital is a busy 7 doctor practice looking for a friendly and detail-oriented Veterinary Receptionist to join their team. This position is full-time.

Key Responsibilities:

  • Checking patients in, discharging patients, invoicing
  • Provide customer service such as greeting customers, answering questions, processing incoming patients, and handling payments
  • Answer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staff
  • Handle incoming and outgoing mail and email
  • Update and file patient charts
  • Enter data into computerize billing program
  • Retrieve prescriptions
  • Assist with pet supply purchases such as food, supplements, and grooming items
  • Maintain the cleanliness of waiting room
  • Retail sales

Requirements:

  • High school diploma or equivalent
  • Previous experience working as a Veterinary Receptionist/CSR is preferred but not required
  • Significant experience with basic office functions in a busy office environment
  • Must be a team player and have compassion for pets and their people
  • Must be flexible to work Saturdays

About us: Falmouth Veterinary Hospital is a locally owned, AAHA accredited, state of the art, 7-doctor practice. Our dedicated and compassionate team is looking for a new client service representative to join our family. FVH is a team-oriented, fun, and compassionate environment. Our hospital provides the most advanced medicine and surgery with an emphasis on low-stress handling of patients. We promote career growth, work life balance, and never pigeon-whole individuals. With a dedicated training manager and state of the art facility, opportunities for growth are endless. We believe that a supported and happy work environment for our employees makes for a better hospital and positive client experience. At FVH, you can enjoy a meaningful career in a team oriented and supportive atmosphere. If you share a commitment to compassionate care, teamwork, and growing in your career, we would love to talk with you more. We offer competitive compensation, benefits, and opportunities for growth.


A common purpose with an uncommon passion—this is Rarebreed Veterinary Partners.
We are a purpose-driven team placing talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for all our employees. After all, work should be your happy place! We focus on providing the best culture, tools, and support to our hospitals to allow the staff to focus on what they love most, caring for our animals.

What else do we have to offer?

  • At Rarebreed, we provide employees in the veterinary profession with the best work experience by creating and fostering a great culture where you can thrive. We value you and offer a one-of-a-kind, flexible total compensation package that consists of the following:
  • Competitive base compensation plus bonus incentive
  • Competitive medical, dental, and vision insurance coverage
  • 401K with 100% company match of up to 3%, and a 50% match for the 4th and 5th%
  • Generous paid time off to ensure a healthy work/life balance
  • Employee Referral Award Program
  • Company-paid life insurance and short-term disability, voluntary life insurance available
  • Medical and Dependent Care Flexible Spending Accounts
  • IDEXX diagnostic fees for personal pets covered
  • Personal pet care discounts
  • Access to Employee Assistance Programs
  • Continuing education time off and reimbursement
  • Free monthly wellness meetings focusing on stress & anxiety reduction and mindfulness
  • Free online group exercise classes, such as yoga and HIIT (High Energy Interval Training), twice a week, taught by certified trainers
  • Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Job Summary

JOB TYPE

Full Time

SALARY

$39k-55k (estimate)

POST DATE

02/01/2023

EXPIRATION DATE

01/29/2024

WEBSITE

falmouthvet.com

HEADQUARTERS

FALMOUTH, ME

SIZE

25 - 50

TYPE

Private

CEO

DOUGLAS ANDREW

REVENUE

$5M - $10M

Show more

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Should have a proven customer support experience or experience as a client service representative.

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Learn to resolve problems and prevent client dissatisfaction.

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