Summary

This program is a collaborative effort between MaineHealth and Southern Maine Community College (SMCC). This program will begin June 4th with classes held at the South Portland Campus on Tuesdays.

New Employee Orientation for Mid Coast Hospital will be on Tuesday, May 28^th.

Your Role:

The Medical Assistant Apprentice is a training position who functions alongside a mentor and not meant to function independently, outside the scope of their certification. The apprentice will assist providers and the care team in the care of patients, promoting a smooth flow of patients through the office and help to create a calm, supportive atmosphere. The Apprentice will only perform set skills that they have been completed in their skills lab with a passing grade and are qualified to perform alongside a mentor. These skills will include clinical and clerical duties as necessary to care for patients. They will be required to pay attention to details and accuracy, conduct all interactions with patients and personnel in a courteous and respectful manner while maintaining confidentiality. The Apprentice is require to conduct all responsibilities consistent with policies, procedures, and in compliance with all applicable law mandates relating to patient care and activities.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

• • Education: High school diploma preferred or equivalent. Either accepted and enrolled into the Southern Maine Community College Medical Assisting Apprenticeship Program, or additional graduate of CNA or ED Tech program with one year of experience and received On the Job (OTJ) training Throughout the Apprenticeship Program, all courses including Skills Lab must pass with a grade of C or above in order to remain in the Apprentice program.
  • License/Certifications: Current BLS certification required prior to clinical training.
  • Experience:N/A.
  • Must always maintain confidentiality.
  • Excellent communication and interpersonal skills necessary for interacting with patients, providers, leaders, and other staff with the ability to demonstrate compassion and caring in dealing with others.
  • Ability to organize and accomplish multiple tasks to have the flexibility to meet changing demands daily.
  • Ability to project a pleasant and professional image even under stressful situations.
  • Proficient computer skills.

MaineHealth will not discriminate against apprenticeship applicants or apprentices based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. MaineHealth will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.