Responsibilities:

• Greet patients and visitors, ensuring a welcoming and professional atmosphere.
• Efficiently handle check-in and check-out procedures, verifying patient information and insurance details.
• Answer incoming calls, address inquiries, and direct calls to the appropriate staff members.
• Schedule patient appointments, coordinating availability with Providers and other team members.
• Maintain accurate records of patient visits and update relevant databases.

• Scan and organize medical records, ensuring confidentiality and compliance with privacy regulations.
• Collaborate with medical records teams to maintain accurate and up-to-date patient files.
• Assist in retrieving and forwarding patient information to other departments or external entities.

• Assist Providers with administrative tasks, such as preparing patient charts and documentation.
• Coordinate referrals, follow-ups, and necessary paperwork.
• Collaborate with OHNs and MAs to facilitate efficient patient care.

The Administrative Specialist I contribute significantly to the overall patient experience and ensures the smooth functioning of Employee Health services. If you thrive in a dynamic healthcare environment and enjoy providing exceptional administrative support, we encourage you to apply!

• Education: High school diploma or GED preferred. Bachelor's degree preferred.
• License/Certifications: N/A
• Experience: 4-5 years of experience in an administrative support role preferred.
• Strong written and oral communication skills.
• Demonstrated experience with all Microsoft Office suite products.
• Strong interpersonal skills.
• Strong multi-tasking skills.
• Strong problem-solving skills.
• Strong organizational skills.
• Ability to prioritize competing deadlines.