Job Title: Help Desk L1
Location: Brunswick area, In-Person,
Pay: $43-45,000K
Hours: Monday-Friday, On Call every 6 or so weeks
Are you Tech savvy and want to build a rewarding future We are looking for a customer-focused, highly motivated individual with a strong technical background. Apply now!
Responsibilities:
*
Provide front line technical support to end users on system and application support. Identify, research, troubleshoot, and resolve software problems.
*
The ability to build relationships with clients
*
Ability to diagnose individual and client issues by asking questions and listening, to fully understand their issue(s) through remote/phone communications as well as onsite visits and consultations.
*
Problem solves independently and as a team
*
Handle certain situations in a calm and collective manner
*
Have a variety of technical knowledge - hardware, software, and networking
** Please provide a cover letter and a typing test **
Benefits:
*
Generous 401-k matching contribution (100% on the first 3%)
*
Dynamic, fun company culture
*
PTO, 7 holidays and 2 optional holidays annually
*
Medical Insurance
*
Company provided Life, Short and Long-term Disability Insurance
*
Company provided cell phone and service
*
Parking
*
Business casual work attire

• We are an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.*