What is the Role? 

We are looking for a Store Manager to join Magnolia Bakery. You will report to the General Manager and be responsible for managing the store and optimizing customer engagement, employee experience, and business results. 

• Oversee the creation of production lists that will ensure timely delivery of the freshest bakery products possible Onboarding, training and development and performance management of associates
• Providing associates with updates and guidance relating to health & safety guidelines, zoning, break information, product information, and weekly training
• Partnering with GM to manage associate’s performance and ensure they are meeting expectations of their role and on a path to progress at Magnolia Bakery
•  Helping team members learn new skills within the store, matching them up with in-store team members when necessary, creating performance support the GM with driving improvement for performance improvement plans
• Document employees who are not meeting their role expectations
• Adhering to Magnolia Bakery’s COVID-19 health and safety protocols for team members and customers
• Gathering & documenting incidents with customers or team members should they arise
• Assist management with scheduling of breaks and meal periods; supports management with the adherence to policies, procedures, and job assignments 
• Train staff on Company process, policies, procedures, and job assignments

What will you bring to Magnolia Bakery?

• 3-5 years of store or team leadership experience in the retail and Culinary field
• Must be at least 18 years of age or older and are authorized to work lawfully in the United States
• Ability to work a flexible schedule, including days, nights, weekends, and holidays
• Ability to be trained and work in any of our New York City locations without notice
• Desire to be part of a tight-knit team looking to transform the traditional retail experience
• Hold yourself and your team to high standards
• Possess a welcoming and helpful attitude and the ability to lead and hold others accountable
• Learn and adapt to current technology and can accurately handle POS functions
• Be able to manage workload and prioritize tasks independently
• Excellent verbal and written communication skills
• If you are hired, we will require you to prove that you fully vaccinated against COVID-19 or have a valid religious or medical reason (including pregnancy) not to be vaccinated
• Ensures consistent execution of standard practices and other policies and procedures by abiding by all company policies as stated in the Employee Manual
• Inspiring and encouraging employees to ensure a high level of morale
• Intervene when incidents arise in store such as difficult or unhappy customers, injury, theft, and employee disagreement

Physical demands and work environment:

• Position requires standing and walking for period of 3-5 hours without a rest break
• Frequent use of hands
• Occasionally required to climb, stoop, bend, reach, kneel, or crouch
• Occasional moderate to heavy (10 lb) lifting and carrying
• Work environment includes working with hot cooking equipment
• Following completion of the 6-week training role, you will be expected to close for the next 3-months. You will be scheduled to close 4-5 shifts a week over the course of the next 3 months.

Compensation: $55,000-$65,000/ year