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Growing your career as a Full or Part- Time Remote Customer Care Agent is an incredible opportunity to develop valuable skills.
The right candidate will serve as a member of the Team, including monthly calls and meetings (virtual), and serve as an example of the company’s mission.
We are currently seeking full-time, passionate people to help us guide customers to achieve their travel package goals. A successful candidate will understand the needs of our customers and work closely with them to create personalized itineraries.
Rational humble, and intuitive people, with virtual experience and client understanding, will thrive in this role. Responsibilities : Exemplify our Core Values and Mission Statement to live out our culture.
Foster teamwork by collaborating with and helping teammates with a positive and professional attitude. Surprising & delighting each client.
Innovation on how we can be doing this more often and more consistently. No one falls through the cracks! Responding to client requests and questions as directed Applying for payments & sending out payment reminders Managing flight changes & seat assignments Concierge-related details for clients, such as spa, touring, dinner reservations Corresponding with clients on preferences, assisting with arranging surprises & welcome notes;
and notifying hotels of client preferences no later than 1 week before departure Preparing client documents & travel tips, either electronically or hard copies advising of what should be printed, etc.
no later than 3 weeks before departure As needed, assisting with distributing information to and coordinating internal and / or team needs Updating daily activity, reporting, and status in cloud-based CRM Set schedules and manage time effectively and efficiently Managing client profiles & bookings Serving as backup travel support / main point of contact as needed in case of emergencies (can occur outside of normal office hours) Continue to grow in savvy and proficiency to implement tools to heighten our remote workplace culture Criteria Include : Must be a driven self-starter, positive thinker, proactive, and trustworthy.
Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action-oriented are essential for this role, as the position offers a significant amount of responsibility with accountability for results.
Strong verbal and written communication skills. Team player who is willing and able to roll up your sleeves to complete a project.
High degree of autonomy with the capability of working remotely Powered by JazzHR
Last updated : 2024-05-07
Full Time
Transportation
$48k-62k (estimate)
05/09/2024
05/12/2024
magicaldestinations.net
Phoenix, AZ
<25
Transportation
The job skills required for Customer care agent include Customer Care, Written Communication, Flexibility, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care agent positions, which can be used as a reference in future career path planning. As a Customer care agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care agent. You can explore the career advancement for a Customer care agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Agent job description and responsibilities
The Customer Support Agent must be helpful, knowledgeable, and articulate when speaking to customers about the business’s product and services.
04/16/2022: Trenton, NJ
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/24/2022: Sacramento, CA
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
03/06/2022: Little Rock, AR
Keeping records of customer interactions, transactions, comments, and complaints.
03/24/2022: Harlingen, TX
They can access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.
02/28/2022: Lima, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Agent jobs
Responding promptly to customer inquiries.
01/30/2022: Mcallen, TX
Acknowledging and resolving customer complaints.
02/16/2022: Stockton, CA
Processing orders, forms, applications, and requests swiftly.
04/05/2022: Portsmouth, NH
Communicating and coordinating with colleagues as necessary.
03/25/2022: Fairbanks, AK
Managing a team of junior customer service representatives.
01/23/2022: Reading, PA
Step 3: View the best colleges and universities for Customer Care Agent.