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Summary:
The Dispatch Specialist is responsible for planning and tracking of container movement utilizing most efficient and effective routing on a daily basis. The Dispatch Specialist also ensures time-sensitive cargo moves to its final destination within established terms and provides direction and guidance to Contract Drivers to ensure goals are accomplished.
Key Responsibilities:
* Communicates daily with Customers, Contract Drivers, Steamship Terminal Personnel, and internal service representatives; coordinating, troubleshooting and resolving issues
* Coordinate and problem solve pick-ups and deliveries with Contract Drivers, partner carriers, rail operators, and port operators
* Meets all customer levels of service and deadline requirements eliminating any service failures.
* Records and audits all documents for equipment tracking
* Track, trace and report container activity
* Manage driver-pay
* Update relevant systems to track appointments and drays
* Authorize equipment drops and monitor container idling
* Communicate company policies and procedures to Contract Drivers, monitor performance against standards, and recommend corrective action to management
* Develops and maintains a positive working rapport with customers, Terminal Operators, and Contract Drivers
* Process and complete all documentation assigned in a timely manner
* Track shipping and billing data appropriately and promptly
* Ability to work in a fast paced environment
* Promotes DDSI's commitment to Contract Driver safety compliance
* Assists Customer Service and other office personnel in handling day to day duties required by management
* Supports the company's commitment to Integrated Management Systems (IMS) certifications
Education and Experience:
*Must have the ability to work a flexible schedule including nights, weekends, and holidays.
*High School Diploma/GED; College degree preferred
Technical Skills:
*1 years' experience either in dispatching, customer service and/or intermodal transportation
*Basic proficient with Microsoft products (Excel, Word and Outlook) and web based software.
Soft Skills:
*Self-started attitude
*Strong written and verbal communication skills
*Analytical and organized, ability to focus on details and compare data
*Ability to work independently
*Ability to perform well with time-sensitive tasks
Preferred Qualifications (nice to have):
*1 years' experience in port or rail operations
*1 years' experience working with containers
*Bilingual languages capabilities
Company Benefits:
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$20-23 an hour
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
You must be authorized to work for any employer in the U.S.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.Full Time
Transportation
$44k-60k (estimate)
04/14/2023
05/01/2024
maersk.com
FLORHAM PARK, NJ
1,000 - 3,000
2011
SREN SKOU
$1B - $3B
Transportation
ABOUT US Maersk knows the value of having the right employees for the future - that is why we have established Students@Maersk, the official network for 100 students across the different business units in the Maersk Group. OUR VISION We strive to be a value adding partner for our members and for the Maersk Group. The key to accomplishing this is a network founded on strong relationships across the Group. WE ARE MAKING IT HAPPEN We strengthen the network by hosting events with a mix of professional and social aspects, which enable us to engage students in the possibilities of building a continu...ous career within the Group and to maintain long-lasting relationships with their colleagues. WHO WE ARE Students@Maersk is organized through the Steering Committee and supported by a group of Student Ambassadors. The Steering Committee develops the strategy of the network in line with the Maersk Group ambitions, organizes events and holds the overall responsibility of the network. The Committee strives to follow the diversity of the Maersk Group demography. Currently the Committee consists of five members from different functions, educational backgrounds, and nationalities. Our dedicated groups of Student Ambassadors are enablers of relationship-building between students and represent Maersk Group externally. They are proactive members, helping to include all Student Assistants in the network in collaboration with the Steering Committee. WHAT WE DO: Off-site visits to business activities Seminars with senior executives across the Group Social events Participate in external events Share job opportunities within the network This is the official Students@Maersk LinkedIn page. Please follow us for updates about the network, events, stories about students and job opportunities. We are looking forward to connecting with you!
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The job skills required for Dispatch Specialist include Customer Service, Transportation, Logistics, Verbal Communication, Billing, Container, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatch Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatch Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatch Specialist positions, which can be used as a reference in future career path planning. As a Dispatch Specialist, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatch Specialist. You can explore the career advancement for a Dispatch Specialist below and select your interested title to get hiring information.