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2 Guest Service Agent Jobs in Madison, CT

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Distinctive Hospitality Group
Madison, CT | Full Time
$55k-65k (estimate)
1 Week Ago
Madison Beach Hotel
Madison, CT | Part Time
$30k-40k (estimate)
1 Week Ago
Guest Service Agent
$30k-40k (estimate)
Part Time | Restaurants & Catering Services 1 Week Ago
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Madison Beach Hotel is Hiring a Guest Service Agent Near Madison, CT

Do you like making people happy? We are looking for friendly and welcoming individuals who excel in customer service! If this sounds like you, apply to be our newest guest services agent!

Benefits

  • Competitive compensation
  • Professional development and growth
  • Company-sponsored medical plans including dental & vision
  • 401k retirement plan
  • Go Hilton Team Member Travel Program & other team benefits

Compensation: $18.00-$20.00

The Ideal Candidate for this Position

  • Friendly, outgoing, individuals that possess outstanding guest service skills. Also must have a pleasant, well-groomed appearance, basic computer skills, ability to work in a fast-paced environment with frequent interruptions, ability to stand and move about for extended periods, ability to read and write and perform basic math, and an ability to remain calm in stressful situations. 

Job Description

  • Maintain high quality service to guests and potential guests through various experiences such as check-in, check-out, billing, anticipating and responding to guest needs and requests, maintaining effective communication with guests and co-workers throughout the resort, listening to comments, criticism and feedback from guests and taking appropriate action.

 

Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Restaurants & Catering Services

SALARY

$30k-40k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

05/25/2024

WEBSITE

madisonbeachhotel.com

HEADQUARTERS

MADISON, CT

SIZE

50 - 100

TYPE

Private

CEO

BEN HABERMAN

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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Madison Beach Hotel
Part Time
$23k-32k (estimate)
1 Week Ago
Madison Beach Hotel
Part Time
$73k-91k (estimate)
2 Weeks Ago
Madison Beach Hotel
Full Time
$22k-28k (estimate)
2 Months Ago

The job skills required for Guest Service Agent include Guest Service, Billing, Listening, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.

If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

03/06/2022: Colorado Springs, CO

When customers check out, part of a service agent’s job entails totaling their bills.

12/21/2021: Gainesville, FL

Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

03/08/2022: Lompoc, CA

When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

03/03/2022: Flagstaff, AZ

The agent tabulates the room rate and any telephone or room service charges added during the stay.

02/11/2022: Rochester, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

02/03/2022: Sioux Falls, SD

Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

01/16/2022: Concord, NH

Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

01/12/2022: Abilene, TX

Step 3: View the best colleges and universities for Guest Service Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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