Parts Counterperson

Luby Equipment is a family-owned company that has been in business for over 45 years and is one of the leading providers of Heavy Equipment, Service, Rentals and Parts in the industry. The company has grown to three divisions, construction, power generation, and oilfield division located in Missouri, Illinois, Arkansas, and West Virginia. Our company mission that has led to our continued growth and success for more than four decades is: Equipment is Our Product and Service is Our Business. Are you ready to join our growing team?

Summary: The Parts Counterperson is responsible for developing, maintaining, and interacting with new and existing customers to service and increase the company’s customer base and to achieve parts, sales, rental, and service goals. This position is for our Fenton, MO location.

Responsibilities:

Primary focus is the Parts Department -

• Assists walk-in customers and callers with counter parts sales and technical support
• Prepare and process paperwork for parts transactions
• Sell and order parts.
• Entering transactions into the company’s business system and ensuring accurate invoicing
• Assist answering branch telephone calls as needed

Other responsibilities include -

• Oversee daily operation of the branch office.
• Work with customers on quoting and invoicing service work and rentals.
• Work with suppliers ordering parts, diagnosing service, filing warranty claims.
• Open work orders, track labor and parts, dispatch technicians, close work orders.
• Open, maintain, and invoice rental contracts.

Requirements:

• One to three years’ experience in parts sales / customer service including background in transaction coordination
• Knowledge of construction equipment
• Capabilities in the use of standard desktop applications such as Microsoft Office and knowledge of typical dealer business systems
• Excellent interpersonal skills with strong written and oral communication skills
• Team player with an orientation to monitoring transaction details

Benefits:

Luby Equipment offers a competitive compensation and benefits package to include:

• Medical
• Deductible Reimbursement Plan
• Dental / Vision Insurance
• Flexible Spending Account
• Paid Vacation and Sick Time
• 401(k) Matching
• Life Insurance

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.