Host/Hostess (Lunch/ Brunch & Dinner Shifts)

Job Description
The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management.

This is a non-exempt position and typically reports to the Assistant Manager and/or General Manager depending upon requirements.

Essential Functions:

• Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following customer service standards
• Answer's phones, takes reservations, and provides information according to company standards
• Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
• Maintain neat and clean work station during service
• Seats guests and presents the menu and any specials seats according to company standards
• Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets company standards
• Performs the tasks of all floor positions as required including cashing out guests checks to
• speed up service
• Understands and follows instructions at all times
• Perform other duties in a team effort during downtime

Ideal Applicants

• Must be at least 18.
• Requires at least 1 year work experience in an upscale dining restaurant environment preferred
• Must be able to work in a multitasking environment with the highest level of customer service at all times.
• Familiar with RESY Reservations Software a Plus!!
• Minimum Qualifications, Knowledge, Skills, and Work Environment:

Customer service experience required in a fast paced upscale environment
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
Must have excellent organizational and communication skills
Must be able to work a variety of shifts, including weekends and holidays
Maintain a professional business appearance attitude, and performance
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as
well as converse comfortably with customers in a fine dining setting
Requires the ability to bend, twist, and stand to perform normal job functions
Requires the ability to lift and/or move up to 50 pounds
Frequently immerses hands in water and water diluted with chemical solutions
Equal Opportunity Employer (EOE)

submit resume to info@macsthospitality.com or apply in person between the hours of 2pm - 9pm Tuesday - Sunday

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Flexible schedule

Physical setting:

• Bar
• Fine dining restaurant
• Upscale casual restaurant

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person