Job Title: Call Centre Consultant
Company: Maatco
Location: San Antonio, TX

About Us:
Join Maatco in San Antonio and be part of a team dedicated to providing outstanding customer service. We're currently seeking a Call Centre Consultant to handle customer inquiries and provide exceptional support.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Resolve customer issues and complaints efficiently
• Maintain accurate records of customer interactions
• Follow up on customer calls as needed
• Collaborate with team members to ensure high-quality customer service

Requirements:

• Previous experience in a call center or customer service role preferred
• Excellent communication and listening skills
• Strong problem-solving abilities and attention to detail
• Ability to work effectively in a fast-paced environment
• Proficiency in computer and phone systems
• High school diploma or equivalent

Benefits:

• Competitive salary and opportunities for growth
• Comprehensive training and ongoing support
• Health insurance and other benefits package
• Collaborative and inclusive work environment

How to Apply:
If you're enthusiastic, customer-focused, and ready to provide exceptional service, we want to hear from you! Join us at Maatco in San Antonio and become a valued member of our call center team. Submit your resume today!

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Experience:

• customer service: 1 year (Preferred)

Location:

• San Antonio, TX 78205 (Preferred)

Ability to Commute:

• San Antonio, TX 78205 (Preferred)

Work Location: In person