Essential Duties: A Billing Specialist is a crucial member of the financial team, responsible for managing the invoicing and billing process with precision and efficiency. They ensure accurate billing for customers and timely receipt of payments. The role is essential for maintaining the financial health and stability of the organization and requires maintaining positive client relationships.

The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.

• Responsible for ensuring that new and updated customer invoices are sent, monitored and all questions are addressed.
• Supports keeping track of how much money is owed and by whom, often managing numerous client accounts at once.
• Supports the billing process and ensure accurate and timely invoicing of clients
• Supports the development and maintenance of billing policies and procedures to ensure compliance with regulatory requirements
• Collaborate with other departments, such as finance and customer service, to ensure smooth and efficient billing operations
• Respond to billing inquiries and resolve billing issues as needed
• Other duties as assigned

Education/Training/Experience: 

• A minimum of 1 or more years of experience in a directly related position is Preferred.
• Completion of/ in pursuit of a Associates Degree is Preferred.
• Must have strong written and verbal skills in English and ability to communicate effectively.
• Must be able to build and maintain positive business relationships with co-workers and other business contacts.
• Must demonstrate problem solving, critical thinking and initiative skills.
• Must have knowledge of a variety of computer software applications especially in MS Office; including but not limited to Advanced Excel skills.
• Additionally, this position requires strong skills in: Customer Service. This includes but is not limited to:
  • Excellent attention to detail
  • Highly effective analytical skills
  • Strong communication and interpersonal skills
  • Ability to work under pressure and meet deadlines

Physical Requirements:

• Ability to sit and/or stand for extended periods.
• Ability to perform work on a computer for extended periods.
• Ability to work in the office regularly, or pivot to working at home should emergency situations arise.
• Ability to travel nominally, up to 10% of the timerepresenting the company’s interests required.
• Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality.
• Ability to bend and lift up to 25 lbs.