Quality Manager, Contract Field Teams
Location NAS Norfolk, VA Job Posting No 111760
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Start Date O/A 04/24/2023 Contract Contract Field Teams
Salary Range TBD Posting Date 04/04/2024
Union No FLSA Status Exempt
Shift Work Possible FT/PT Full-time
Relocation No Travel Possible
M1 is looking for a Quality Manager, Contract Field Teams:

• Responsible for the overall effectiveness and administration of the Quality Control programs.
• Oversees Program-wide Quality and Safety surveillance, reporting, enforcement, and education activities.
• Manage and direct task order Quality Management System and compliance in accordance with M1 procedures and

policies, applicable laws, regulations, and task order requirements.

• Assists the Site Manager in the successful cost, schedule, and performance of program task order requirements.
• Acts as the Site Manager when the Site Manager and Deputy Site Manager are unavailable.
• Assist and support the Site Manager in the successful operation of all aspects of company program operations to

include Maintenance, Safety, Quality, HR, IT, Labor Relations, Business Management, and Contracts.

• Interfaces with the Site Manager, Management Team, Functional Commander, Contracting Officer, internal

and external customers, and higher headquarters in the execution of the task order requirements.

• Ensures that the contract/task order is executed in a safe and efficient manner acceptable to the Government.
• Ensures all reports required by task orders are submitted in a timely manner and In Accordance With (IAW)

government requirements.

• Reports to the Program Manager and Company Quality Director as appropriate.
• Working with the Training Manager, ensures personnel have obtained the necessary training and instructions to

successfully perform their duties.

• Attends applicable meetings as required.
• Must deal with the customer and company employees in a courteous, professional and effective manner.
• Represent the company in an appropriate professional manner in terms of attire, business courtesies, ethics, and

customer culture.

• Additional duties may include Environmental, Safety, and Health (ESH) and Training Program oversight.
• Other duties as assigned.

Additional Requirements:

• High School diploma or GED is mandatory. A Bachelor’s Degree in an associated discipline is desirable.
• Thorough understanding of DOD aircraft maintenance quality processes required. – US Navy specific knowledge preferred
• Minimum 5 years of related experience in an aircraft and maintenance support environment, including 3 years in a

Quality Assurance/Management roll.

• Must fully understand quality control procedures.
• Excellent communication, interpersonal, organizational, and analytical skills are required.
• Must have a working knowledge of computers (input/extract data) and basic computer software programs such as

Word, Outlook, Power Point, and Excel.

• Must speak, read, write, and understand English.
• Obtain/maintain security clearance, DOD CAC privileges, and Special Access Badge requirements.
• Current valid U.S. Driver’s License.
• Must be willing and able to deal with the customer and company employees in a courteous and professional manner.
• Must be able to meet any Government/Company licensing/qualification requirements for the position.
• Environment ranges from office-like to hangar and flight line. Extensive sitting to climbing, standing, stooping,

bending, pushing, kneeling, stretching, and walking demands.
M1 Support Services, a woman-owned, disabled veteran, business headquartered in Denton, Texas provides a variety of professional, technical, and
maintenance services to the Department of Defense and government agencies.
M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D,
Short-and Long-term Disability. We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free
Employee Assistance Program.