1 KP Server Captain Job in Nashville, TN

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KP Server Captain

M Street Entertainment

Nashville, TN | Part Time

$22k-27k (estimate)

3 Months Ago

KP Server Captain

$22k-27k (estimate)

Part Time 3 Months Ago

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M Street Entertainment is Hiring a KP Server Captain Near Nashville, TN

Hospitality

Positive, welcoming, sincere - engage Guests and unique individuals and valued members of our community
Expertly performs the role of ?Ambassador? and ?Experience Guide?
Prioritizes the experience of the Guest over personal motivations/interests
Identifies and executes the ?hospitality value add? opportunities

Professionalism

Arrives at scheduled time in perfect uniform/appearance standard compliance
Focused on performance, productivity and teamwork for the entirety of the shift, start to finish
Avoids unproductive complaining and negative attitude to managers and teammates - a toxic presence
Poise under pressure and pace - ?Stage Presence?
Comprehends, masters, and promotes all team standards and policies as a team leader, and promoter of our mission

Teamwork

Demonstrates a team-first mindset, versus a ?mercenary maverick?
Sets up the team for success with strong execution of opening, running, and closing duties
Communicates to leadership and teammates when help/assistance is needed
Seeks to provide help/assistance to teammates (across job functions)
Provides and receives feedback to and from teammates and leadership team in a positive, professional manner
Mentors and supports teammates that possess the opportunity for improvement

Leadership Skills

Aligns with and expertly articulates the organization?s vision and strategy
Strong and clear communicator
Reinforces organizational culture through aspirational behaviors, possibilities v. limitations
Strong change champion who offers feedback, then moves forward with the execution
Works constructively and calmly under stress and pressure, and keeps others calm by doing so
Team reputation is consistent at every touchpoint ? not reliant on a single team member/relationship
Responds resourcefully to changing demands and challenges
A solution provider ? not just a problem articulator

Technical Skills

Expert at orchestrating a section during a shift
Product knowledge expert including all concept food and beverage
Provides formal and informal feedback to all levels through candid discussions
Monitors process, progress and results, changing course when necessary during a shift
Holds team members accountable, coaching them through policies, standards, and expectations

Lightbulb Mindset:

Seeks to continually improve, to master functions and knowledge; relishes new challenges; embraces innovation; seizes opportunities to expand and sharpen personal/professional skill set; possesses a growth mindset
Embraces the tremendous dignity and honor of serving and connecting with the individuals of our community as our meaningful purpose, and the mission of the team

Holds oneself, teammates, and leadership team to the highest level of accountability
Core Qualifications