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M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa and Fort Myers/Naples.
Job Summary:
Performs inspections and schedules repairs for completed homes in accordance with product and Company warranties and policies to ensure customer satisfaction.
Duties and Responsibilities
Minimum Education/Experience:
High school diploma required with basic academic and practical skills gained through school curriculum, college degree preferred in construction management or communications; combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes.
Skills:
Competencies:
Work Conditions:
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND123
Full Time
Building Construction
$62k-79k (estimate)
05/10/2023
05/27/2024
mihomes.com
CHARLOTTE, NC
1,000 - 3,000
1976
Public
ROBERT SCHOTTENSTEIN
$3B - $5B
Building Construction
M/I Homes designs and builds single-family homes,condos and townhomes.
The job skills required for Customer Care Manager include Customer Service, Problem Solving, Scheduling, Time Management, Listening, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Manager. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Manager job description and responsibilities
Customer Service Managers listen to the needs and desires of customers and lead a team of Customer Service Representatives.
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They keep up with current customer success trends to ensure they are up-to-date with customer expectations.
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Maintain accurate records and document all customer service activities and discussions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Manager jobs
Take time to understand what each customer needs and help customers take the shortest route possible.
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Practice active listening and figure out a plan to help customers right then and there.
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An aspiring Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
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Customer service managers must also create an environment where employees feel valuable to the organization.
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The customer service manager must be able to work with people with different needs.
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